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NN/g UX Podcast

The Nielsen Norman Group (NNg) UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences. For free UX resources, references, and information on UX Certification opportunities, go to: www.nngroup.com The Nielsen Norman Group (NNg) UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences. For free UX resources, references, and information on UX Certification opportunities, go to: www.nngroup.com
Transcribed podcasts: 41
Time transcribed: 22h 36m 34s

results in episodes.

This graph shows how many times the word ______ has been mentioned throughout the history of the program.

3. UX Careers: Growing in (and out of) Your Current Role (feat. Rachel Krause, UX Specialist at NN/g)
Breaking Down Barriers: The Importance of Collaboration, Career Ladders and Being a Good Manager

26. The Evolution of UX (feat. Dr. Jakob Nielsen, Co-Founder & Principal, NN/g)
The Evolving Landscape of User Experience: Insights from Dr. Jacob Nielsen
UX User Experience AI Usability Design Technology Podcast Jacob Nielsen

21. Making Your Visual Designs Work Harder For You (feat. Kelley Gordon, Digital Design Lead at NN/g)
Visual Design Tips for Non-Designers: A Discussion with Kelly Gordon

17. User Research Trends: What's Changed and What Hasn't (feat. Erin May and JH Forster, hosts of Awkward Silences)
The Stress of Research in Unprecedented Times and the Importance of Self-Care

1. What is UX, anyway? (feat. Dr. Jakob Nielsen, the usability guru)
Designing for Proficiency: Exploring the Concept of Memorability and the Alert Box

31. Service Design 101 (feat. Thomas Wilson, UXMC, Senior Principal Service Designer & Strategist)
Exploring Service Design with Thomas Wilson: Principles and Practices
UX Service Design Customer Experience Research Design Thinking User-Centered Design

Bonus Episode: Design’s Role as AI Expands (Feat. Don Norman and Sarah Gibbons, VP at NN/g)
The Evolving Role of Designers in the Era of AI
UX Design AI in Design Design Strategy Human-Centered Design Technology and Design

36. AI & UX: Innovations, Challenges, and Impact
The Future of AI and UX: Insights from Perplexity AI
AI User Experience Usability Technology Design Research Information Access Innovation

23. Building Better Products with a Better Mindset (feat. Ryan Hudson-Peralta, Principal Experience Designer at Rocket Homes)
The Power of Positive Thinking: Reflections from Sixth Grade on Teaching UX Designers

8. Thinking Beyond Interactions: Omnichannel Experiences and CX (feat. Kim Salazar, Sr. UX Specialist at NN/g)
Optimizing the Customer Experience Through Collaboration and Ecosystem Building

30. Stakeholder Relationships (feat. Sarah Gibbons, Vice President at NN/g)
Navigating Stakeholder Relationships in UX Design
UX design stakeholder relationships emotional intelligence user experience communication strategies professional development

37. XR: Improving Learning Outcomes
Exploring Extended Reality (XR) in Educational Environments
XR virtual reality augmented reality education user experience learning accessibility

Quick Update: Episodes Now On YouTube!
Exciting Updates and YouTube Launch for Our Podcast
podcast YouTube UX design customer-centric transformation Dr. John Pagonis

33. Tracking UX Progress with Metrics (feat. Dr. John Pagonis, UXMC, Qualitative and Quantitative Researcher)
Exploring the Importance of Quantitative and Qualitative Research in UX
UX research qualitative data quantitative data UX metrics design decisions user experience education in UX UX maturity

25. Discount Usability: Expert Reviews and Heuristic Evaluations (feat. Evan Sunwall, UX Specialist, NNg)
The Power of Discount Usability: Leveraging Cost and Time Efficient UX Techniques to Improve User Experiences

32. Conducting Research with Employees (feat. Angie Li, UXMC, Senior Manager of Product Design at Asurion)
Insights from Angie Lee on Internal UX Research
UX Research Product Design Generative AI User Experience Legacy Systems Usability Testing Internal Tools

10. On Delight, Emotion, and UX - Flipping the Script with UX Specialists Therese Fessenden & Rachel Krause
The Limitations of Perspective Taking and the Power of Conversation in Building Empathy

2. Empathy, Adaptability, and Design (feat. Sarah Gibbons, Chief Designer at NN/g)
Surprising Responsibilities in a Small Team: An Exploration of UX at NNG

34. Data-Driven Decision-Making and Intranet Design (feat. Christian Knoebel and Charlie Kreitzberg, Princeton University)
Enhancing User Experience through Collaboration and Research at Princeton University's Intranet Team
UX design Princeton University intranet qualitative research quantitative research user experience team collaboration 5D rubric Pair Lab

12. ResearchOps (feat. Kara Pernice, Sr. VP at NN/g)
Navigating the Politics and Challenges of Introducing New Tools in the Workplace

38. User Interviews (feat. Steve Portigal, Research Consultant and Author)
The Evolution and Art of User Interviews in UX Research
UX research user interviews podcast Nielsen-Norman Group remote research user experience

28. Games User Research (feat. Steve Bromley, author and games user researcher)
Exploring User Research in the Gaming Industry with Steve Bromley
UX User Research Gaming Gamification Game Design Steve Bromley

35. Wireframing & Prototyping (feat. Leon Barnard, Content Manager, Balsamiq)
The Power of Wireframing in UX Design
Wireframing UX Design Prototyping User Experience Balsamic Design Process

20. What Makes a "Good" UX Professional?
UX Strategies: Analyzing Problems and Making Recommendations

9. You Are Not the User: How the the False Consensus Effect Can Lead Good Design Astray (feat. Alita Joyce, UX Specialist at NN/g)
The Benefits of User-Centered Design: How Experienced Professionals Can Help Shape the Future of Social Media

15. The Metaverse, Blockchain, and UX (feat. Geoff Robertson, Founder & UX Specialist at Chockablock)
Using Technology to Create Meaningful Experiences for Customers: Dowels' Journey to Innovation

13. Special Edition: What's the "UX hill" you would die on?
The Benefits of Early UX Involvement in Product Development

16. What's up with DesignOps? (feat. Kate Kaplan, Insights Architect at NN/g)
Design Ops: Leveraging Teams to Reduce Administrative and Operational Tasks in Design

29. UX Mentorship (feat. Tim Neusesser, UX Specialist at NN/g, and Travis Grawey, Director of Product Design at OfficeSpace)
The Importance of Mentorship in UX Design
mentorship UX design professional growth feedback career development

22. UX, Big Data, and Artificial Intelligence (feat. Kenya Oduor, Ph.D., founder of Lean Geeks)
Understanding Complex Systems: A Guide to Building Trust and Analyzing Performance

19. Designing a UX Career (feat. Sarah Doody, Founder of the Career Strategy Lab)
Maximizing Career Opportunities Beyond Salary and Title

4. Creativity During a Crisis (feat. Aurora Harley, Sr. UX Specialist at NN/g)
Building Care and Trust in the Workplace: Creative Solutions for a Better Work Environment

11. Solo UX: How to Be a One-Person UX Team (feat. Garrett Goldfield, UX Specialist at NN/g)
The Challenges of Being a UX Team of One: Tips for Improving Processes and Managing Projects

6. Ethics in UX (feat. Maria Rosala, UX Specialist at NN/g)
Designing with the User in Mind: The Benefits of Qualitative Research

39. Cross-Cultural UX Research (feat. Feifei Liu, International UX Researcher)
The Importance of Cross-Cultural UX Research in Today's Global Market
UX Research Cross-Cultural Design Global Markets Cultural Nuances User Experience

24. Artificial Intelligence: What Is It? What Is It Not? (feat. Susan Farrell, Principal UX Researcher at mmhmm.app)
The Benefits and Challenges of Automating the US Postal Service with Optical Character Recognition

27. Customer Journey Management (feat. Kim Salazar, Sr. UX Specialist at NN/g and Jochem van der Veer, CEO/Co-Founder of TheyDo)
Understanding Customer Journey Management in UX Design
UX design customer journey journey management user experience collaboration NNG TheyDo