hey terese fessenden here you might be wondering why the break in our usual programming we haven't
put out an episode this month but that's for good reason our production team has been really
really hard at work on a couple big projects and one of which we can finally announce here we have
for years gotten requests and questions about why our episodes are not on youtube and we kind of
wondered the same thing so after much hard work we wanted to do it right and we finally uploaded
all 32 of our episodes on our youtube channel so if you aren't a subscriber there be sure to check
us out on youtube.com slash nngroup and then from there click on the podcast tab you'll see all 32
of our episodes and you'll find some closed captioning on every episode along with all the links
that we like to share on our descriptions here so we're looking forward to having you follow us
maybe even a few other projects up our sleeves that we'll be announcing in the new year but you'll have
to wait for those next month in november we will have our final installment of the ux master certified
interview series and you'll hear an interview that we had with dr john pagonis so in that episode we
talk about all things customer-centric transformation which sounds very corporate-y i know but ultimately it
boils down to helping move ux work from being individualized to an organizational goal one that
we can work on as a team so i'm excited to share a bit about that a bit about ux maturity and more
in our next episode so we'll see you next time and remember keep it simple