We have got a great WAN show lined up for you guys.
Welcome everyone.
How do I know it's going to be great?
Because I'm really tired.
Because it's the WAN show and it's great every time.
And Luke is gonna, Luke is gonna help me.
Luke is gonna help me make it great today.
Our main topics are, we had a power outage last week and when we stitched together the
clips of the WAN show, our main topic was cut by accident.
They're a conspiracy theories that Microsoft found out we were going to talk about Windows
modern standby and cut the power and deleted the VOD.
Actually it was just a miscommunication with the clips that had to be salvaged from one
place and another place and put back together.
Anyway, the point is we're going to rehash that real quick styles for you guys.
We're also going to be talking about, ooh, the big controversy this week.
Oh, coffeezilla versus Logan Paul.
There's been a number of big controversies this week.
It seems like the internet lately, to be honest.
Lately.
People are like competing to see who can be that week's major news.
Not even that month's.
Coffeezilla alleges Logan Paul's crypto zoo is a scam and NFTs were a scam.
And Logan Paul is not the only creator that coffeezilla has exposed recently.
My only question is, am I next coffeezilla?
What dirt you got on me?
I'm genuinely curious.
We haven't sold NFTs.
What else you got?
That helps a lot.
We also have a crypto coin that also helps a lot.
Let's see.
I don't know.
I kind of want to talk about this filmora pulling lifetime licenses.
Not a good look.
Not a good look at all.
Also graphics card leaks.
Those are fun.
People like those right?
40, 70 TI maybe leaked.
Somebody will find it interesting.
Not him.
I mean, don't you think 110 degrees on the 7,900 XTX being in spec is interesting?
Yeah.
I'm also not surprised though.
Yeah, that's fair.
Yeah.
All right.
Let's roll that intro.
The
show is brought to you today by SeeSonic, Manscaped, and Squarespace.
So you can power up your grooming tools and make a website about it.
Maybe don't make that website.
All right.
Why don't we jump right into our first topic for the day?
Is it Windows?
Is it Modern Standby?
It's Modern Standby.
We're doing it again.
Let's talk about it.
Our little video about Windows Modern Standby really lit some fires internally over at Microsoft
and Alex was able to have a chat with the VP of Windows Platform and Services to go
over some questions.
Question number one, why the heck is S3 sleep, which seemed to work pretty good, being removed
from the BIOSes of laptops?
And the answer is Microsoft is moving away from S3 sleep because how each device goes
to sleep is controlled by that device's firmware.
That means for a device to sleep properly, the firmware needs to be maintained by the
company that made said device.
And I don't know about you, Luke, but sleep has worked perfectly on every computer I've
ever owned.
I genuinely don't believe I have ever actually had a computer where sleep consistently worked.
Ever.
I don't think I have.
You haven't actually owned that many computers.
No, that's true.
Yeah.
That's valid, true, and fair.
I think you've owned two laptops ever.
No.
You're Asus.
No.
And a Razer.
I'm on my fourth.
Really?
What do you run for a laptop now?
I got a pretty cool one actually.
Did you steal it from work?
I did.
You told me to, to be fair.
You literally told me to on a f***ing show.
There is footage proof of this.
You threw laptops at me.
I did do that.
You did.
What are you running now?
What did you take?
I didn't.
What do you have?
I didn't actually.
And did you use it to cheat in the art challenge?
No, no, I genuinely didn't.
Okay.
What is it?
I actually don't even remember.
It's an Asus laptop.
It's a nice one.
I don't remember the model.
I didn't ask.
Like I just asked for a laptop.
That was it.
And I got handed like a very nice one.
All right, cool.
So like when you turn it on, it goes like, I know that much.
All right.
Yeah, it does that.
By using S0 sleep instead of S3 sleep, Microsoft gets more control over sleep instead of the
device manufacturer and has a much higher success rate for everything going to sleep
and waking up properly.
Using S0 sleep also apparently helps with security since Windows is in control of the
device at all times.
Okay.
Our next question is, well, you know, that's a problem obviously still because it's not
working properly still.
So what is being done?
As we anticipated, figuring out what's going wrong with Windows Modern Standby is very
difficult since many of the bugs are what they called Heisenbugs, AKA, if you observe
the bugs, their behavior actually changes.
A lot of telemetry is turned off during sleep to reduce power consumption, obviously.
But this also means that if you turn on said telemetry to try to diagnose a problem with
sleep, well, the test you're running is no longer the same because now you've got a bunch
of telemetry running.
They've looked into the situation that we described where a laptop doesn't properly
go into disconnected sleep when you unplug it while it is sleeping.
On some devices, it looks like we actually got it right.
That does seem to be a problem and they're looking into a fix, but they said it is only
one of many potential ways that Modern Standby can cause problems.
Basically, if we want this issue to go away, Microsoft needs a whack ton of data.
All right then.
How are they going to get it?
I will say one thing before you go there.
I will say the Heisenbugs thing.
Yes.
I think most people when they hear that aren't going to think like if you change something
bad.
Yeah.
Yeah.
Totally.
I can see that.
Yeah.
Anyways, it doesn't matter.
Our chairs are at really different heights today.
Don't need to.
Ah, that's better.
You know what happened?
Yeah, that's not real.
Anyway, so what should you do?
When Modern Standby problems happen to someone within Linus Media Group, we've been given
a direct line to report these bugs, which is great for us to help get them data, but
as you can probably imagine, not everyone is going to be able to do that.
Well, okay.
So first the process for us.
When we find a laptop hot and dead, we can go into command prompt as an admin and type
in power C, this has got to be CFG, that's got to be a typo, power config space slash
sleep study.
This makes a zip file with all the battery data from our computer for the last while.
The notes here say maybe do this on your laptop now to demonstrate.
I did it last week.
The float plane version of the VOD I think actually does have it.
I think so.
I think so.
So I'm not going to bother doing it again.
The point is it makes a little zip file.
We are then able to forward this log directly to Microsoft so they can hopefully figure
out what's going on.
Unfortunately, not everyone gets a direct line to Microsoft, but by reporting bugs,
we can hopefully get them more data to figure things out and these are the steps.
The feedback hub is the best way to provide detailed feedback on issues to the Windows
engineering team.
Do you want me to show it on screen?
Yeah.
Yeah, sure.
The tool gathers detailed logs and can run additional diagnostics to help them fix issues.
The feedback hub can be opened up in Windows and you just need to give yourself a relevant
title like say for example that my computer battery is draining while it is asleep.
Click report a problem, then provide more information on the specific issue.
We've got an example kind of filled out for you, but the more details you can provide,
the better.
What was happening before?
What was happening after?
Click next, choose power and battery and sleep.
It might actually automatically select this based on what you provided in the description
and make sure though that you get the right dropdown selected here.
This way it will actually end up with the appropriate engineering team.
It will also help to gather relevant telemetry from your system.
Next, new feedback and then on the add more details section, mark as high severity if
you've hit the battery drain issue.
This is clearly a major focus for them.
Then for items below, I'd pick inability to use my PC.
I mean your battery is dead, so like come on, let's go.
In section four, this is the most critical part, gathering additional data.
Without this, they will not have enough data to diagnose the issue.
So for the battery drain issues, select sleep, click start recording, then wait 10 seconds
or so and press stop.
You don't need to go through the actual sleep process, nor do you need the screenshots.
It may take a minute or two after stopping the recording, by the way.
You can also put your computer to sleep during the process, then reawaken it.
It will collect data across this process, then click submit.
There's also a forum post, which maybe Luke will open here, that will show you guys how
to go over these steps if you didn't manage to catch everything that we just said just
now.
Thank you very much, Alex, for creating that.
So that's it guys.
The only way for us to solve this problem is to work together, get Microsoft as much
data as we can about the problem because in their defense, and I think I often give Microsoft
a pretty hard time.
They're a multi, many billions of dollars company and sometimes they have problems that
feel just utterly inexcusable.
Like any of their multiplayer gaming stuff, basically at all on PC.
The default search within Windows start menu, how that is so bad in this day and age, it
boggles the mind.
I give them a pretty hard time, but in their defense, in defense of our corporate overlords,
please don't cut the power to the wan show.
It really is a huge challenge supporting such a wide variety of different configurations
and on the PC, it is functionally infinite, right?
Even on Android, you guys, I think struggle a fair bit on the float plane app compared
to iOS.
Is that fair to say?
The devices, yeah.
Because there's so many devices.
And you try to change something and it like, okay, this like API version will cut off this
many devices if you try to use it, whatever, blah, blah, blah.
Like it's, it can be pretty annoying.
And sleep is, as we mentioned earlier, a very tough problem to diagnose on Android.
It's a fraction of what you deal with on the Windows PC side of things within a single
generation of devices.
You've got your Intel, you've got your AMD, you've got all your different tiers of all
the different skews from both of them.
Oh, don't forget, there's desktop and mobile, right?
And then, oh, well, I mean, there's not just one motherboard, no, no, no.
You've got dozens upon dozens of motherboard options for every one of those chips, all
with slightly different firmware.
Oh, and don't forget that you might plug any number of random, what, you plugged a tape
drive in?
Who plugs in a tape drive, right?
Like that's the kind of thing they're dealing with.
And all these different devices, many of which are engineered by very, very small teams,
surprisingly small teams, like some, okay.
I just became aware yesterday of a sound card, okay?
A sound card from way back in the early 2000s that you need if you want to build a DIY first
gen Xbox dev kit.
And they're in short supply because I guess people build first gen Xbox dev kits like
for fun.
So an enterprising member of the community actually created a blueprint for this sound
card that you can send to some like PCB, small run PCB manufacturer overseas, and they'll
whip it up for you for about 50 bucks and send it back.
And I'm like, okay, so let's say you get a PCIe to PCI adapter and you put one of those
damn things in your system, who knows how that goes to sleep?
So it is legitimately a difficult problem for real.
Hopefully this helps, and that's all I have to say about that.
Why don't we move on to the coffeezilla news?
Can I just say, I only recently became aware of coffeezilla's channel and I feel like I've
really been missing out because it's awesome.
Me too.
I haven't had enough time to watch full length, but like juicy.
Yeah, this isn't actually, it's one of those funny things where, you know, just serendipity
strikes sometimes and I became aware anew of coffeezilla twice this week.
Like I'd never become aware and then twice they landed, twice they landed in my inbox
or in my, it was actually a document that I was reading, kind of like a marketing guide
document that I was looking at, trying to figure out how to market better on LTT store.
And it was written for me specifically and had like a kind of a tone to it, something,
something, something don't do this.
You don't want to end up on coffeezilla.
And I was like, okay, I would have never done that in the first place, but B what the crap
is coffeezilla.
And then it ended up in my inbox because of the crypto zoo issue.
Now I want to say, first of all, that it kind of could have been us.
Remember Linus coin?
Yeah.
But we never did it.
No.
Okay.
So a, we never actually built a crypto token.
It's amazing how much people wanted us to make one.
And B what were we going to call it at the end of the day?
Drop coin or like rug pull coin or something like that.
I know rug pull coin got, got mixed around a little bit.
Yeah.
I'm throwing around.
There we go.
Yeah.
The whole idea was that we were going to be like, okay, this is a grift.
We're going to own it.
We're going to be up.
Yeah.
We were like, this is the only way we're going to do this is we, if we just openly tell everyone
we're scamming them, like this is a way to donate.
And if you guys ultimately go for it, then Hey, we were all on the same page here.
Yeah.
Um, so that, that was, that was never going to happen, but I'm really glad that even if
we had approached it that way, like, LOL, we're scamming you.
I'm glad we didn't because man, the way that sentiment has changed from LOL meme coins.
Yeah.
It's all a big ripoff to, Oh my gosh, I can't believe that this collapsed and my life savings
are gone.
It feels like it happened really fast.
Hey.
Yeah, definitely.
And I, one of the reasons why we ended up not doing the whole rug pull coin thing rug
pull coin was because we didn't trust people to take us seriously that it was a scam.
I don't even remember all the con.
We had multiple conversations around this because it's like, honestly, if you want to
get rich quick, it really does seem like the winning move.
Just scamming people.
Yeah.
Yeah.
How much more money would I have if I just scammed people, probably a lot like took like
all the gambling sponsorships is going to come for you where you're getting paid to.
Okay.
So, so what all is there?
Okay.
Like gambling seems like a really good one, by the way, we, we do not accept any gambling
sponsorships, gambling sponsors.
Forget about it.
Yeah.
But like gambling sponsorships.
So you had, you had, what's his nuts train wrecks.
No, no, no, no, no, no.
Old school, that guy that had the razor sponsorship for the longest time.
Yeah.
Yeah.
Yeah.
Yeah.
Yeah.
Yeah.
Where he owned the, the like, like CS go bedding site or whatever.
I'm not gonna remember the name, but there was two of them.
Wasn't there?
Yeah.
Yeah.
There was two guys.
The two different CS go like skin gambling sites or whatever.
Yeah.
Yeah.
That whole thing.
So there's that.
Then there's the one where you supposedly are gambling on a site and like winning, but
actually that site is giving you money to lose on the site.
That's a really popular one.
Yep.
A syndicate syndicate.
That's the one.
That's the one.
Yeah.
That was, I can't believe the like tiny little wrist slap that those guys got off with.
Like, Holy smokes.
Um, what, what, what are, what are some of the other, what are some of the other good
guests?
So yeah, gambling on a site you actually own and then gambling on a site where you're being
paid and Oh, right.
And the odds are tilted in your favor to make it seem like you're going to win because you're
being paid by the site.
That's a, yeah, that seems to be two of the really popular ones.
And then of course there's the whole NFT one.
So why don't we, why don't we get into what exactly it is that happened with crypto zoo?
We'll talk a little bit about, um, you know, our take on this, but this is not a substitute
for going and watching the coffee's a live video because it is excellent.
The one that I actually, I haven't, I haven't watched this one.
I'm assuming it's excellent.
The one that I watched recently was on, um, uh, hold on.
When it was drawn to my attention, dude, dude, dude, dude, dude, I really, really enjoyed
it though.
It was super awesome.
YouTuber accidentally exposes the scam he's promoting.
I show speed.
Yeah.
Really, really good video.
Really good video.
Don't take my word for it.
Take the word of the 6.1 million people who watched it already.
Great channel.
The point is Luke, do you want to give us the rundown here?
Uh, sure.
Crypto zoo is an NFT based game.
Nice.
Sort of sounds legit.
We'll get into that in a second.
Where players can earn passive income.
Totally makes sense.
Definitely.
Uh, it was initiated and heavily promoted by Logan Paul in quotes.
It's a really fun game that earns you money.
Wouldn't that be great?
Uh, the player purchases now the player purchases zoo token.
They use zoo to purchase eggs of animals.
These eggs can be bred and interesting, uh, and minted to create unique NFTs.
The hatched animals should be some sort of cross between the two.
The unique hatched animals would then accrue value.
This is not new and it's basically been done before there's crypto kitties.
I think people in space have heard of crypto kitties is a fairly major project.
Zoo token launched in July, 2021 at the time of launch, $2.5 million worth of eggs had
been sold.
Crypto zoo was supposed to come out in September of that year.
Cough cough star citizen, uh, Val value plummeted by October, rose a bit in November, and then
crash again in May, uh, as, as crypto things tend to do the crypto zoo website says that
it was undergoing upgrades to the core infrastructure of the ecosystem.
That's the biggest statement, biggest load of jargon I've ever heard.
That's so good.
I'm taking that for sure.
Why hasn't this happened?
Uh, it's just tough, you know, we're, we're undergoing updates to the core infrastructure
of the ecosystem.
Yeah, sorry.
We, we'd love to get back to you, but, uh, our team is busy upgrading, uh, core aspects
of the ecosystem, uh, infrastructure, um, but plug, how are you, um, will we didn't
Okay, Steven Finns, Finn Dyson, Finn Dyson.
I'm so sorry.
I guarantee you that's wrong.
I apologize.
Uh, AKA coffee.
Zilla has uploaded several videos, criticizing Logan Paul's crypto zoo.
He has done similar videos, uncovering scams and frauds over the past few years.
Uh, these often relate to crypto and NFTs.
I'm so surprised.
Uh, the criticism, the NFTs initially released were photos that can be easily found on the
internet and then edited just like every NFT.
Um, well, of that type, I know they're saying, it's a technology that can be used for other.
Yeah, sure.
Um, the eggs couldn't be hatched bit of an issue when that's the core functionality of
the game.
Players couldn't get their money back.
I'm not surprised, but you know, it is a thing and basically nothing works.
And the site never fully launched.
Yikes.
Logan has blamed the main developer of the project.
He said he got involved with the wrong people, uh, made mistakes and missteps and that there
is a new team working on the project.
Now the dev later said that Logan hired a team then failed to pay them bit of an issue.
Coffee Zilla has since been publicly invited to go on Logan's podcast, impulsive to talk
about this.
Uh, he has declined for now on Twitter.
Yeah.
Okay.
Yeah.
Okay.
This is the part where I was like, wait, what?
Yeah.
He had Logan.
He invited Logan first privately and then Logan publicly invited him.
Yeah.
Assuming that wasn't going to come out.
Like what?
You didn't think Coffee Zilla was going to go like, yeah, by the way, I invited this
guy first.
Like you're getting exposed.
Why are you doing more stuff behind the scenes?
So weird.
I mean these, these, I mean the, the drama gets more views.
The drama gets more views.
I think creative controversy is a feature, not a bug.
That is something that he is legitimately very good at is stirring things has been a
coffee.
Zilla has been public.
Oh right.
Already did that part.
Um, he refuses to fly to his in quotes, crypto zoo tax Haven on new year's LOL.
Ooh, Ooh.
Yeah.
Good stuff.
So is there, as far as I know, bored ape is getting or a board eight yacht club or whatever
is getting sued right now for like racism stuff or something like the NFT space is crumbling
faster than I would have even expected.
I heard there's, um, there's a company I, man, I, okay, this is, this is, I only sort
of vaguely remember reading about it, so take this for what it is.
But um, I heard there's a company that specializes in helping you turn your NFTs into a tax write
off that you can utilize for like this, this year, like this tax year because you lost
so much money on it.
You lost so much money on them.
Um, and apparently business is booming.
Oh my God, honestly, whoever did that is smart.
Yeah.
Yeah.
And if you lose money on an investment, you absolutely should try to, you know, get it
at least non-taxable.
Um, like if the money, if the money is lost, then it's lost.
Like it's not income.
That's for sure.
Um, so I'm so opposite of that.
Yeah.
Yeah.
Pretty rough.
Now this is great.
I did not know this, which is sort of embarrassing.
Every Zilla has made a video about me.
Oh really?
Yes.
It was back when we did that, uh, NiceHash sponsored video and I obviously haven't watched
it.
I'm very sorry.
I will, I will watch it at some point.
Um, so I obviously haven't watched it, but let's go.
It is apparently, um, focused on the criminal history of the founder of NiceHash.
Oh.
Um, which I did become aware of after we uploaded that video that was sponsored by NiceHash.
Uh, we did tell you guys after that on the following WAN show, there's actually comments
under the video about it.
I was just looking, I'm browsing the con- I can't watch the video live, so I'm browsing
the comments to see sort of what was in it and what wasn't in it.
Um, so people apparently a week later we did address it on WAN show.
No, it was not something that I was aware of and we have not worked with NiceHash since
then we won't work with NiceHash again.
Uh, with that said, that doesn't mean, and like I said at the time, it doesn't mean that
I haven't used the product.
It doesn't mean that I wouldn't use the product.
It's been fine the times that I've used it.
In fact, I used it today.
Uh, we did a video, uh, the title is going to be asked me why I'm crypto mining in 2023.
I know why and it's great.
Anyway, I was lazy and as you will discover later on in the video, it doesn't really matter.
So we just, we use NiceHash to effectively mine as a benchmark.
Um, and uh, so hopefully I'm going to watch this video and it's going to not be too, um,
bad.
I guess I have that to look forward to after the show.
Excuse me.
Yeah, it's rough.
Alrighty.
Cool.
We've had a lot of, uh, sponsorships.
We've been around for a long time.
We've had a lot of sponsors.
We've had a lot of sponsorships that have gone extremely well.
Um, companies have grown with us and we've stuck with them for really, really extended
periods of time.
We've also had some sponsorships where they didn't go that well and we stopped working
with them.
Yep.
I mean, that's the thing guys is I've never pretended to be perfect.
Um, I've, I've never, I've never said like, I, I, and man, especially before, like we,
we didn't always have the time to dig deep into every single sponsor and it's, it's not
a valid excuse period, uh, which is why we're always striving to do better, but we do strive
to do better.
Um, and you know, we hold our, we hold our sponsors to a very high standard.
If we get complaints from our community that our sponsors are not treating them correctly,
we do follow those things up.
Um, if it becomes a pattern, we do drop sponsors.
We do it on a very regular basis.
We also have an official means by which you can provide feedback.
You can suggest future sponsors, companies you'd like to see us work with.
You can bring up your concerns about sponsors that we've worked with in the past.
Um, and we've suggestions, complaints.
These are threads that I'm going to be enraged if I don't see staff posts in here recently.
There you go.
December 20th.
Thank you Sven.
Uh, these are threads that there's Jeff.
These are threads we do monitor that we do take extremely seriously drop sponsors because
of feedback in that thread.
Absolutely.
Um, so that's kind of all I've got to say about it is, yeah, we haven't always gotten
it right in the past.
Um, but we are absolutely always revising our processes and trying to do better.
Um, and so hopefully you won't see mistakes like that from us again, but I'm not claiming
to be perfect.
It's possible.
Something will slip through the cracks.
And if you do let us know.
It's possible.
New information will come to light and when it does, we will react.
I mean, I can tell you guys the partnership with anchor slash Eufy slash sound core slash,
you know, uh, nebula, uh, it's nebula, right?
They're a, they're projector brand.
I don't know.
I don't want to get this wrong.
So anchor projector brand.
Yeah.
Yeah.
That was, that was a six figure source of income for the company.
Um, but what you guys can expect from me is if we see the kind of egregious, um, anti-consumer
behavior that we saw from anchor a number of weeks ago, we will drop them and there
will not be any hesitation.
You guys saw it.
We dropped them live on the show.
As soon as I figured out what the heck was going on, um, and that's, that's what you
can expect.
Yeah.
Yeah.
Yeah.
What about the VPNs?
Um, we haven't done a VPN spot in probably about 18 months.
And the truth is that when it comes to VPNs, ah, it's complicated a lot of the ways that
they're marketed.
Yeah.
Is the biggest problem.
But we didn't do that.
Yep.
We marketed them as what they are.
A tool in your security toolbox that is useful for some things.
And it is, I still use PIA if not daily, at least weekly, maybe not weekly, at least monthly.
I still use PIA regularly.
I still have an account that I pay for and are they, are they trustworthy?
I guess that's the problem, right?
You shouldn't act like any of them are because they, they all have the ability to track all
the things that you're doing and they can say they won't store, whatever.
But what we got really tired of is the acquisition carousel.
Yeah.
Um, and okay, I guess, yeah, I guess we're about to get in pretty deep into the, the
internal weeds here, but our response to the last acquisition event was you're going for
it.
Yeah, I'm going for it.
We did strongly consider creating our own VPN.
We did.
Okay.
Well, I wasn't going to go that far, but you're going to talk about stuff.
My team does.
I can give my team props.
All right.
They did it.
They pulled it together.
They built it.
It worked.
The float plane team built float VPN in like 72 hours.
It was actually like really good.
It was surprisingly good and it was linked through float plane.
We built this whole system so that it was rewarded to accounts that were already in
float planes.
So it was automatically going to give everyone on float plane free VPN access and like to
load tests and make sure that it was working.
So that was going to be the beta.
Like it was pretty cool.
And then we looked into the legal stuff of it because we were myself and my team, and
this is my fault and my problem.
I will admit this.
It was exciting.
It was an interesting new thing to work on.
It's cool tech.
Like it is pretty cool tech.
There's a lot of really cool open source systems floating around.
Uh, and we just dove head first.
And then as we were like kind of coming up for air, I was working on the legal stuff
and lawyers were like, yeah, no, they were pretty clear about that.
Yeah.
Like if I, if I lived in like, you know, like I recently had to strip that code out of the
front end.
Yeah.
It was like, like it was there.
Like we did this.
It was working.
Yeah.
Sorry.
Yeah.
It was like, even if you try to do everything as right as possible with the nature of what
a VPN is, someone is going to, Oh man, I don't know how much this I want to say.
Just because there are certain words that I would have to say that are like not cool.
I don't know.
Just say them.
So they, they said, they said some, I'll bleep every other word.
No, no, no, it's fine.
I'll try to, is mine working?
It looked like it worked.
It looked like it worked.
So the lawyer was basically like, there's, we've talked about this, right?
There's there's what is legal and what you think is morally fine.
So you might be okay with blocking ads on YouTube or whatever.
You might be okay with pirating a video game that you can't afford to buy anyways or whatever.
You might be okay with that.
Okay.
The blocking ads on YouTube is not illegal.
That's why I jumped to pirating a video game.
So say you're doing something, downloading an MP3.
Yeah.
Say you're doing something that is technically illegal, but most people are not going to
be that angry about.
Sure.
Maybe people use your VPN for that sometimes instead of totally okay things.
And maybe you're not that upset by it.
Maybe they download something other than a Linux ISO or a world of Warcraft installer.
What if someone uses it for child-
Right.
I think you can say the word pornography.
I don't like putting those two together.
That's fair.
I'm uncomfortable.
Yep.
That's fair.
And the second the lawyer said that, I was like, wow, I'm uncomfortable.
Yep.
And they're like, what if you knew someone was doing that on your service, but it's in
your TOS that you won't stop them from using your service.
Do you want to be the person that defends them?
Do you want to be the person that has to defend them on like a legal level?
Oh, I don't think we ever talked about this.
Do you have to be the person that wants to defend them from governments trying to get
their information?
I was super busy-
And we were like, whoa, no.
I was super busy at this period, so I was basically just getting like small updates.
I think the only update I got was we're not doing it.
Yeah.
So I was like, we're working on it.
It's awesome.
It's functioning.
We're going to give it a beta, all these full plane users.
And then I think we were like driving in the car somewhere and I was like, yeah, by the
way, the whole project's axed.
We're just done.
Because I was like, there's just no way.
They also said that even if it was as insulated as possible from this company, there's inevitably
going to be similar ownership.
So they'll come at you regardless.
It was scary for a bunch of reasons and there was many individual reasons that by themselves
would have axed the project.
And there was like a bunch of them.
That's why I was like, there's no point in having this discussion.
No sane person is going to want to go along with this.
So it's just the project is done.
And it's not like you could just create in terms of service that are like, okay, here's
how it's going to be.
We're cool if you're cool, bro.
If you do these illegal things, we're chill.
But if you do these illegal things, we're gonna turn you over.
Yeah.
Yeah.
Like how are we supposed to be the arbiters of that?
So it's a lot easier for us to just say, forget about it.
I got to tell you though, the money sure looked good.
Oh my goodness.
When you do the math, man, we were like, Rich, it's going to be amazing.
You see the sales that people do on VPN accounts and you're like, wow.
How can they make any money?
And then you see the affiliate push that they're doing.
They're just sponsoring everybody.
It's crazy.
And it's like, how is this possibly profitable?
And then I'm not going to say who it was mostly because I don't remember, but there was a
VPN out there that exposed the amount of users that they had and they had free users and
paid users.
They exposed the amount of users that they had under both categories and they showed
the amount of bandwidth going through at all points in time.
And they showed where all of their individual servers were around the entire world.
And if you know a bunch of stuff about server hosting, you can kind of figure out who those
servers are hosted with.
So you can get a really crazily accurate and like costing.
Even if you're our team who probably has Rackspace in like those data centers already.
They got really specific.
Yeah, it's Windscribe.
That's the one.
That is the one.
So you could figure out a lot of like how much money they're probably making, how much
money this is probably costing them.
And like, no, obviously it's not free to be able to have this.
You need like a mesh of servers around the world.
There's a decent amount of startup cost, yada, yada, yada.
But like the second you get a reasonable amount of users, whoa.
It's a money printing machine.
Big money.
I can totally understand why people get into it.
Monster money.
Yeah.
For the money.
Yeah.
And then there's all the downsides and it's like, whoa, this is not something that I want
to help with really.
So we left actually a pretty monstrous amount of money on the table and we left a project
that was like ready for beta testing.
Like it was ready to go.
It was actually quite sophisticated.
It was, it was good.
It was made well.
The people that worked on it were proud of it and they should have been like, we, to
be clear, we didn't code it from scratch.
We did what you should do and we leaned on a lot of open source tools for it for sure.
But that's part of maintaining at least some, some amount of facade of, of transparency.
We wanted to use the open source tools because then people could see how it works more, more
or better.
Yeah.
And you can like, I think we've even made a video of like, this is how you make your
own VPN.
Like you can do it yourself, stuff like that.
But I mean, we, we had some, I, I had some kind of cool ideas for how we could differentiate
as well.
Like, you know, trust no one, but here's why you can trust us.
You know, like I, I, I had the idea of like creating some kind of some kind of legal framework
for guaranteeing that the ownership would never change from like me and Yvonne and Luke
or something like that.
Like basically it's, it would be the trust us bro terms of service, which isn't perfect.
But if we're willing to get out there personally and say, no, no, it's all on us instead of
just like, well, I don't know, I mean, it's all good, but we might sell and then who knows
who's going to own it after.
Right.
So we finished that conversation, but that was a problem that you had with some VPNs
that were sponsoring us is because we'd be happy with where they are at, but then they
would sell.
And it's like, well, all the user data just changed hands.
Now what?
And maybe it changed hands to a group that someone isn't cool with.
Maybe it did.
Maybe it didn't.
I don't know.
Who knows?
It's just, it's just an awkward situation to be in.
And I just got kind of tired of it.
So yeah.
Yeah.
Bear that.
There's the, there's the float VPN story.
Yeah.
Man, should we, should we tell someone, should we, should we continue story time?
What else?
There's probably lots.
I don't know.
Should we talk about the, should we talk about the time that Linus media group got an offer
for acquisition?
Ah, well, I mean, we could, it clearly said no.
So there you go.
What clearly said no?
Yeah.
You clearly said no?
No.
Well, I mean, we didn't get acquired.
We didn't, we didn't get acquired, but you know what, maybe we'll talk about that later.
For now, if you guys have anything you want to talk about on the show, it's a perfect
time to send in a merge message.
Oh, Oh, we launched a new product.
I have to address while you figure that out.
Yeah.
I have to address someone just said float VPN sync.
That is untrue.
It went into the dry dock and it got decommissioned.
Okay.
Yeah.
It was fine.
Yeah.
We took it out of the water.
Oh, he's, he's stripping on stream.
Let's go.
You're not allowed to strip on stream.
This is not stripping.
He's just, he's reconfiguring fabric objects below the table.
It's all good.
He's what is it?
Sorry.
You're working on the eco infrastructure of the database.
I want to find the line.
I want to say it specifically.
Prove I'm not wearing pants.
That should be, that should be the, Oh, did the knee come up?
Maybe.
Where is it?
I got to find it.
Okay.
Here it is.
Undergoing upgrades to the core infrastructure of the ecosystem.
He's undergoing upgrades to the core infrastructure of the leg covering system.
Yeah.
Yeah.
There we go.
Perfect.
Hey, we launched pajama pants.
Yeah.
Those actually look really comfy.
Yeah.
They're super comfy.
Only the, only the finest pajama pants for LTT store shoppers.
Where's my, dang it.
Where's my, where's my talking points about it.
You know what?
Let's go on the site lttstore.com.
Let's go the pajama pants.
New plaid.
Oh, Oh, that's right.
Did we even talk about new plaid yet?
No.
Oh yeah.
There's new, there's crying out loud.
It's a good, it's a great site.
Good site.
Good site.
Oh yeah.
So we've got all these different colors of plaids now.
There's like a bunch of them.
Pretty fun.
The plaid flannel is extremely well reviewed.
Every once in a while I will just read through reviews on our site cause it's, it's nice.
And the number of people that are like, yeah, it's expensive, but I ha I've had this plaid
flannel for like the last 25 years and I never thought I'd find something that could replace
it, but this one replaced it.
It's it's, it's pretty awesome.
I'm really, really stoked on that one.
Also the pajama pants.
Not going to lie.
We we went back and forth on the pricing for this one based on our kind of margin targets.
It should have probably been more like 44 99 to 49 99.
But even though they're like amazing here, touch my leg.
Oh, you're not, I think you want me to go higher.
Yeah, you can go higher.
Even though they're like, even though they're like amazing, it seemed like a lot.
So we ended up with 39 99.
They're a blend of rayon from bamboo, Merino wool and spandex.
They really make you feel like you're wearing nothing at all.
Oh, nothing at all.
Nothing at all.
They're actually quite flattering too.
In my humble opinion, they look sharp.
I like the gray.
Say what color they are.
It's like they're gray.
Yeah, it's a gray.
Yep.
Yeah.
So super stoked on the pajama pants.
Um, yeah, I like my, I have the like original red plaid.
I like it quite a bit.
Yeah.
It's nice.
All right.
Uh, what else are we?
Oh yeah.
Let's uh, should you do standard sponsors?
Oh sure.
Sure.
Yeah.
Let's get those.
Okay.
Great topics for you guys today.
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If you're not a pretty Chad move, if that doesn't say confident, I don't know what else
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I have See Sonic power supplies that are like ancient technology at this point and they
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It's not, I'm not recommending that you use like super old power supplies, but they have
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they're still fine and they're from See Sonic.
So I don't know.
Heck yeah.
I will throw my personal badge on that.
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Finally, speaking of long time sponsors, the show is brought to you by Squarespaced.
Squarespaced really Linus?
They're, they're only like a little spaced out there.
I'm trying to think where they are first or second direct sponsor.
Like non-hardware?
Yeah.
Oh, non-hardware.
I'm almost certain they're the first.
Corsair was the first hardware.
Corsair was the very first sponsor ever of anything.
So Corsair was first, but I think Squarespace might've been, I think they were the first
when show sponsor when show was really hard to sell back in the day.
Now sponsors can't get enough of it.
If you go back far enough, when show used to only have two sponsor spots and now it
has three because we couldn't do more when shows and sponsors were like kicking down
our door trying to pay for when show.
So eventually I think it was Nick at the time, not Colton in charge of the biz team.
At that point, he was just like, look, you are leaving literally 50% of the revenue for
when show on the table by not just taking another sponsorship.
And I was like, all right, we'll try it one week.
And then I was hooked on Squarespace.
What's Squarespace making a website doesn't have to be hard.
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I mean, if you're good, you can have it up and running in a matter of minutes.
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So say goodbye to drab Geocities inspired hellscapes and say hello to Squarespace scapes.
Plus if you're interested in how your website is doing, they have built-in tools to help
find out what you're doing right and what you're doing wrong.
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By if you're good, he mostly means like at typing text to go on the screen and putting
pictures in places like you don't have to, you don't have to be like skilled.
Let's go.
Yeah.
Yeah.
You don't have to do any of that stuff.
You just have to be like, this is the name of my company.
This is what we do.
Here's a picture.
All right.
Wait, did I explain how to use merch messages or did I just get totally derailed and start
talking about how comfortable these pajama pants are?
If you buy something on LTT store in the checkout, when we're live, there's a place to submit
a merch message.
Uh, Dan might reply to you down here or you might just get your, if you just want like
a shout out or whatever, that'll come up down here.
Sometimes he curates things for us to talk about later on in the show.
But first we're going to have to talk about some more topics here.
Should we, should we do the LTX weekly updates really quick?
No, I think we got to do New York passes right to repair bill after neutering it.
Crossman's and rightly so.
The digital fair repair act has become the first right to repair bill in the U S that
has been signed into law by New York state governor Kathy Hochul.
I don't know if you pronounce that.
This is after this is months after bipartisan majorities passed it through the state legislature.
A note, president Biden did issue an executive order last year, which directs federal agencies
to issue right to repair rules, but this is the first right to repair bill to actually
be signed into law.
The bill requires electronics OEMs to provide manuals, diagrams, diagnostic tools, and parts
to product owners and repair shops.
But while many right to repair advocates, including iFixit CEO, Kyle Wiens have celebrated
the fact that the bill passed at all, others are criticizing the heavy modifications that
were made to the bill.
Thanks to lobbying efforts by trade groups like tech net whose members include apple.
Sorry.
That's the wrong finger.
Apple, Amazon, Google, meta snap, HP, GM, Toyota.
It's basically everybody.
Um, certain products and industries are exempted for one thing, including home appliances.
Why motor vehicles, why definitely shouldn't be that either.
Apple devices, you, why honestly, why off-road equipment?
That's yeah.
Well, I mean, John Deere has got to protect their margins somehow, right?
There was definitely lobbying there and business to business or business to government products
not sold by retailers.
So basically any direct sales to a large volume buyer.
It also added that OEMs may provide assemblies of parts rather than individual components
when the risk of improper installation heightens the risk of injury.
So I guess we just need to buy an entire $800 laptop motherboard instead of a $20 cooler
because those fins could be really sharp.
I guess.
I mean, I was outraged when I found out, remember the iMac pro debacle.
I was outraged when I found out that you couldn't just get a motherboard.
Oh no, a motherboard includes a CPU and Ram.
What?
Because I'm too incompetent to plug in a CPU and Ram.
I mean, nevermind that we did break it in the first place, but I was willing to pay
for a new one.
If I broke it, the law will also only apply to new products sold for the first time in
New York on or after July 1st, 2023.
So basically it has no fangs, doesn't apply to most of the most important segments.
And there's ways that they can work around it and basically not change anything.
So it's a bunch of fluff.
I do still think that attitudes are shifting.
The fact that Apple introduced their home repair program at all, the fact that Microsoft
started discussing right to repair at all- Is it Dell with the super cool laptop?
Dell with project Luna, the fact that that's happening at all is good and it's progress,
but this setback shows that we have to keep the pressure on.
And that lobbying is effective.
And that lobbying is also effective, lobbying is gross.
It sure is.
It's super gross.
And that should be bipartisan because it's gross in every direction.
Someone was asking why only in New York, because in America, it's basically 52 small countries.
As far as I can tell, and this is just based on my experience dealing with tax law in the
US.
Yeah, it's a little confusing to insiders.
As far as I know, it's confusing to insiders too though.
It is wild how different the experience of being an American can be like three meters
away that way.
That's about nine feet.
I know of American companies that think that American tax law is so confusing, major companies
that you have used, I pretty much guarantee it, that find tax law in America to be so
confusing that their official stance when their company was coming up was to completely
ignore all of it.
And when different sections of the States, because there's like a billion of them because
it goes down to like counties and stuff individually, would get mad at them for not paying their
taxes properly.
They would just ask them how to do it and then do it moving forward and then never update
it until that area got mad about it because they're doing it wrong now and then would
send them a new letter because they decided that it would cost them less money to deal
with the fines than it would working with a company who kept track of all of it and
then took money for doing that.
Our chief financial officer doesn't have the, I don't know what to call it, the stress tolerance
to take a build a war chest and just pay fines kind of approach to that stuff.
We actually do try to do things properly and proactively, but it's really hard.
That is a legitimate approach that has been used by multi-billion dollar companies.
I get asked on a regular basis.
Linus, why don't you guys have a shipping DC in the States?
Why don't you have a shipping DC in Europe?
Why don't you do this?
Why don't you do that?
Because to do it properly is really, really hard.
Taxes are hyper complicated.
Really hard.
Our accounting department is five people now.
Someone in FlowPlane chat said there's 6,000 tax jurisdictions that they need to keep track
of.
Yeah, and the documentation for it is atrocious.
Consider... Okay, here.
Some counties in the US still send out physical mail to local stores to tell them when taxes
update.
Well, I'm clearly not going to get that mailer.
Like what?
Yeah.
Well, I was going to say, consider how broken the processes are for something as simple
as getting your ID or even like a library card in many municipalities.
Well, it's not like they put their A-team on the tax documentation.
There just isn't an A-team.
They can just fine you, so why would they care?
Yeah, because they ultimately don't care.
That's the... Man, that's really frustrating.
The fact that they can just kick it back to you and say, well, it's your fault for not
understanding it.
Here's your bill, it's like outrageous.
California is one that I particularly take issue with their approach.
California seems to think that as a foreign national, I am somehow obligated to pay them
income tax.
That's a new one.
As a foreign national running a foreign incorporated entity, they seem to think that if some proportion
of our income comes from California based entities, that they are entitled to income
tax- From you personally?
From my company.
Oh, okay.
I mean, it's still messed up.
To which I would say under what fucking authority, like what are you going to do?
Canada's not going to extradite me to California.
Yeah, but you travel there sometimes.
I could just not.
I stopped traveling to China.
I don't go to China anymore.
After they abducted the Michaels, I'm just like, I'm sorry, what?
Are you kidding me?
I love how casually, it's just like, remember when they abducted the Michaels?
I know exactly what you're talking about.
They did.
They were like, hey, that completely justified apprehension of a Huawei executive, we didn't
like it because we're an authoritarian state, so we're just going to casually abduct some
Canadians and not give them back until you just say, yeah, it's all cool.
Laws don't apply to Chinese nationals.
So what?
Yeah.
Yup.
That do be a thing.
Yup.
They're back now, which is good, but like, I'm just not going to go there anymore.
That's what happens, China.
You don't get Linus anymore.
That's right.
I even still have a valid visa.
I can go there for like another four years.
I mean, based on that, I've said this now and mentioned Winnie the Pooh, totally out
of context.
Yeah.
I probably shouldn't.
Yeah.
Can we go there together?
Instead of the Michaels, it becomes the people whose names start with L. They just take both
of us.
The Linus's and Luke's.
That's a big L right there and a small L. We got them both.
Oh my goodness.
Yeah.
Okay.
We did that one.
I'm going to do the LTX update really quick, just because I I'm certain we're going to
forget.
Hold on.
I want to make something really clear.
Okay.
To our, to our Chinese viewers and the people living in China in general, obviously I hope
this is obvious.
I bear, you know, ill will whatsoever.
None at all.
But the CCP can go fuck itself.
And that is not, and, and to be clear, that is not exclusive to the CCP.
I don't, I think it would be hard for me to think of, I don't think I can, off the top
of my head, think of a world government or a world governing body that frankly shouldn't
just go fuck itself.
There's probably some somewhere.
I don't know.
I don't know.
I remember for a while there, this is, this was quite a while ago and I didn't look into
it deep enough and someone's probably going to point out some crazy human rights violation
that I didn't know about and I'm going to look like a bad person.
But quite a while ago I used to think the government of Estonia was pretty cool.
That's going to sound really random.
The reason why was they, they digitized a bunch of their governance and got rid of a
massive amount of cost, which when government has cost, it means you have cost.
So they got rid of a ton of costs by digitizing a bunch of it and they automated like huge
amounts of their governance.
And then they started exporting these governance tools as an export of the country.
So they started making money from it and I'm like, this is cool.
I don't know what happened with that.
That was a long time ago.
I know basically nothing about the country.
I just thought that one specific thing was cool.
I don't, I just, I don't want to, I am not dying on this sword is what I'm saying.
I'm not interested in that.
I just thought that was kind of neat because yeah, e-Estonia or whatever, because I, you,
you try to do like so many different things with government and it's so tedious and it's
like, oh, I have to fax something or I have to like go into this office physically to
pay this like $20 tax bill.
You ready for another story time?
Sure.
Yeah.
Okay.
I got a new car.
Yeah.
It's pretty cool.
I imported it from the province of Quebec.
Okay.
Anytime.
If you're, if you're from outside of Canada, anytime you touch Quebec in any way, it's
a disaster.
Anytime.
Again, shout out the people of Quebec.
Yeah.
Love you very much.
All right.
Two of them.
They're fantastic.
Very happy with both of them on the team.
But some of the Quebec government policies actually seem to be written by idiots.
And yeah.
Yep.
I mean, they screw over people in Quebec more than anything.
You hear about giveaways that include Canada and they're like everywhere in North America,
except specifically Quebec.
That's not because companies hate you.
Yeah.
It's because your government hates you.
Yeah.
No.
Anyway.
Oh, so is Quebec the California of Canada?
No, I wouldn't say they're the California.
The weather isn't very good.
Yeah.
What would you say Quebec is?
Alberta's definitely our Texas.
Yep.
I don't think there's a lot of other easy parallels.
I mean, Quebec's sort of like, they're like California's in the sense that they just like
want to secede all the time.
Not recently, mind you.
So does Texas.
Yeah.
So does Texas.
Yeah.
But Texas is the, Alberta also wants to secede all the time.
So like the Alberta, Texas relationship is clear.
Clearly Vancouver is Washington or the BC is Washington.
We've got people saying they're the Florida.
I could kind of see that.
They just kind of do their own thing, but you don't hear like Quebec man has wrestled
an alligator.
Yeah.
That's, that's true.
That's true.
Probably because it would have said, uh, um, the Quebec, uh, yeah, you know, it would be
in French.
So you wouldn't have understood it.
Fair enough.
No soda mousse.
Let's let's go, let's go back to story time.
I imported a car from Quebec.
There were a couple of compelling reasons to do this.
Yeah.
It is a secondhand EV, uh, which means that, um, this particular unit, because it's secondhand,
but with only about 1300 kilometers.
Okay.
So that is like less than a thousand miles on it.
So it's a used car with less than a thousand miles on it because it's used.
It is exempt from, um, PST provincial sales tax, which is what, about 5% or something
like that.
I don't know, but I'll check also because it's used and it's 7% over the, yeah, 7%.
Okay.
So I saved 7% right out of the gate from it being secondhand also because it's used, uh,
it's a used EV.
Oh wait.
So it is a used EV, so it is not subject to PST.
Also because it is secondhand, it is not subject to the luxury tax, which saved me, um, I forget
what the actual amount is in BC on cars, uh, bah, bah, bah, bah, bah, bah, bah, bah, bah,
hold on.
BC luxury tax calculator, um, a lot, quite a few thousands of dollars.
So importing this car from Quebec made a ton of financial sense, even though it costs like
$4,000 to ship it here.
Like it was way, that was way less than the amount that I saved on it.
Yeah.
Okay.
So because it's from out of province, even though it's a car that was shipped to Canada,
to a Canadian and registered in Canada, because it was registered in another province, I have
to go through some, some rigmarole.
Okay.
To get it, a safety inspection done before I can register it in BC, it's like, fair enough.
Uh, let me tell you, that was a quick inspection.
I mean, it's got a thousand miles on it and it's an EV and it's an EV, what could go wrong?
So pretty quick inspection.
So that was good.
Um, so I went and I got that done and I went to, in, in BC, we have this, uh, crown corporation
monopoly on automotive insurance called ICBC.
And basically the theory is that by having it be a crown corporation, which means a government
owned entity, um, they can, um, spread the, the, the load of insurance claims over the
entire population of the province, uh, lowering everyone's rates.
In practice, particularly when the BC liberals were in power, that is certainly not how it
worked out.
Um, the NDP have actually done a much, much better job of getting our premiums down over
the last three, four years, which kudos to them for that.
It was helped by almost no one being on the roads for two years.
That didn't hurt.
Yep.
Yep.
That's true.
But I mean, Hey, if the savings get passed along to me, that's supposed to be how it
works.
Yeah.
And they did, they literally sent out checks.
So great.
Right.
So anyway, um, in theory, that's how it's supposed to work.
But in practice, as you guys know, um, in the absence of competition, well, you tend
to find complacency and the way that, um, I wish government agencies worked was that
their constituents were the customer, but the way that government agencies actually
work is that, um, you know, whatever minister is in charge of that particular agency is
the customer and they don't seem to have any accountability to anybody whatsoever.
So you end up getting treated like an inconvenience as opposed to a valued customer.
So here's what happened.
When I went in to get my vehicle registered and insured in BC, I had to bring three documents.
One was the inspection report.
One was the registration of the vehicle from the previous owner in Quebec.
And the third was the bill of sale showing that I had purchased the vehicle, paid my
GST.
So that's the federal, the general sales tax paid my GST and um, like that I was me, you
know, that, that, that, that I was the one who was supposed to own it so that when I
registered it would be registered to the right person.
Here's what happened.
Okay.
So we've got, we've got a local billionaire, uh, Jimmy Pattison pretty well known for his
philanthropic works and uh, he plays a mean, uh, what does he play trumpet or something
like that?
He plays with the Vancouver symphony orchestra from time to time for real.
I went to see like, I forget if it was like star wars night or something like that.
And at the beginning they were like, by the way, we have a special performer tonight.
The one and only Jimmy Pattison is, he stands up.
Guys a pro.
Uh, anyway.
Yeah.
Right.
Uh, just like rich people, hobbies, I guess.
Yeah.
I think I'll just, I think I'll just casually, okay, like I don't know how internationally
famous the Vancouver symphony orchestra is, but they're, they're, they're pretty baller.
Like they're pretty good.
They're great.
I actually really like to see them.
So you just like casually, you should go, yeah, just, just casually plays with the bank,
with the VSO.
And this was a number of years back.
I don't know if he still does.
He's pretty old now.
Anyway.
The point is that you know how he owns a many car dealerships, many, many, many.
Okay.
So Jim Pattison group is the, the car dealership, like conglomerate that he owns.
Right.
Okay.
And within Jim Pattison group, you've got Jim Pattison, Toyota, Jim Pattison, you know,
whatever else, like all the, all the different like sub brands.
And sometimes I think he has more than one dealership for a particular brand in different
locations.
So it was basically like that.
Okay.
So the, I'm going to give away something about the car here, I guess.
But the, the registration, someone's already guessed it.
Oh, really?
I mean, there's been a ton of guesses, so I will say that and no one will have any idea
what that means.
Okay.
So the, the registration was to group Lausanne and then the, the bill of sale was from, this
is going to give a lot away, Porsche Lausanne.
Okay.
I was way more on the nose than I even thought you were going, but all right.
And basically because those two documents didn't match, ICBC said that they could not
establish continuity for the ownership of the vehicle because they said it was a different
entity selling me the vehicle than it was registered to prior.
So the broker that I was at, not to be clear, guys, it could have been any vehicle.
It's a used car, so don't get too smart here.
The point is I, we, I worked every angle.
It's a really nice used car.
I worked every angle with the broker.
Okay.
Every angle I could think of.
Can they send you an email confirming that they are the same entity?
Can you go on their website and see that they are the same entity because again, the Jim
Patterson thing is not, it's obviously not Jim Patterson, but it's effectively the same
deal.
It's super obvious that it's the same entity.
Yes.
I like every level.
It's right on the website.
The only reason that you can't establish continuity is because you refuse to look at it.
We got as far as, so what they wanted was they wanted them to create new documents and
I was like, these are legal documents.
The entity that sold it to me is called this, and the entity it was registered to was called
this.
They're not going to legally rename their company.
No, they're not going to do that, so that's not a real solution, so you need to give me
a real solution.
I even pointed out that if you go on the gov.qc.gov, like the official government of Quebec website,
and you do a search for Groupe Lausanne, it has all of the dealerships that are part,
they're like, we can't look at that.
I'm like, no, no, no, no, no, no.
It's literally government registered.
They literally scanned this and sent it to you.
I know you've seen it.
I can't see it.
No, you know, you did see it though.
Can you see that they're the same thing?
I cannot you like for real though you like you do know you do see it.
This is not a problem.
The dealership said that they had shipped a vehicle into BC literally five weeks ago
and it wasn't a problem at all.
The documentation was exactly the same.
There was no problem.
Basically what I think we ran into was someone who kind of misunderstood and the documents
were in French, right?
So it's going to be easy to misunderstand.
Kind of misunderstood a little, gave an answer and then once they gave an answer was unable
to back down.
Yeah.
And you run into that a lot in bureaucracies.
Oh yeah, absolutely.
Like a lot and it's so frustrating.
If they were customer service driven, they would be looking for a way to help you, but
because they are not customer service driven, they are looking for a way to, I don't know,
justify their own existence on the other end of the phone line.
They wasted between my son, who I thought this was a 10 minute errand and brought with
me, the agent at the auto plan broker, me and them, they managed to waste probably about
eight hours of people's time going back and forth and back and forth and back and forth
and back and forth on all these different potential solutions.
What they ultimately settled on was that they wanted a letter signed by like a signatory
officer of Broupe Lausanne that said that they were the same company and it could not
be faxed or emailed or docu-signed or anything.
It had to be the original document.
The auto plan brokers like, this is unprecedented.
Why can't you fax it directly to us?
That is like, that is a legally valid way of transmitting a document, right?
And they're like, it cannot.
Basically what they decided was they didn't want me to get my car insured that day.
And this is where ultimately I come back to what you were talking about, where digitizing
this kind of stuff is a, is a customer first way of dealing with things.
And this is something that we talked about when he was first telling me this is like
the argument for not replacing these systems with automation is that the people should
be able to handle those types of situations.
But your name starts with an N, you know who you are, you for real, honestly, is that the
person who was working?
Okay.
Yeah.
But like if you are going to be completely inflexible and work and not be helpful or
provide solutions or anything, if you're just going to be super, super hard line on all
this kind of stuff, you might as well be an AI.
There is no benefit to you being a person.
Yep.
It just makes it harder for everybody else.
So this is, this is to bring it all the way back.
This is why I thought what Estonia was doing was cool.
I have no idea if they've continued to do it.
Maybe it's gone to trash since then.
It's been like at least maybe they're using it to oppress people.
I don't know.
I have no clue.
It's been at least six years since I looked into it, but it was like really cool when
they first started doing it.
And I was really annoyed about some very specific government stuff when I heard they were doing
this.
So I was like, yeah, it's awesome.
But yeah, they basically employed a bunch of developers doing high skilled tasks instead
of people filing boring paperwork that they probably didn't want to do anyways.
And then they exported that, started making money from it, saved anyone, everyone in the
country, a ton of money, taxes were able to be lowered.
They, they, if I remember, I don't know, I'm going to say a bunch of stuff that's wrong,
so I'm going to stop here.
But it was cool.
Yeah.
Another unrelatable Linus millionaire problem.
No, getting stuck at the DMV is literally a meme.
It's the most relatable thing ever.
It's super relatable.
These kinds of systems just are designed to be inconvenient.
Yeah.
And nobody likes having their time wasted.
Do you?
Do you?
No.
No.
Jaden also said in chat, uh, I had a similar situation with my current car, uh, bought
from a dealership in Sask while I lived in BC.
The dealership couldn't provide satisfactory evidence that they owned it.
I ended up having to see a lawyer to sort it out.
I'm so sorry to hear that Jaden.
Yeah.
Yeah.
Jaden does pretty well.
I don't believe he's a millionaire, but he definitely, I mean, it's, this is great.
Maxis blitz says so relatable.
It was in Zootopia.
Yeah, exactly.
The sloths in Zootopia.
Yeah.
So funny.
Yeah.
So funny.
Oh, that's like, I actually really love that movie.
That is pretty good.
Yeah.
This is great.
Everyone's piping in with their stories.
Ganja Gremlin says three trips to my DMV to get an Illinois license when moving from
Massachusetts.
Yeah.
A hundred percent.
It's not necessary.
There's no way that's necessary.
How's that even possible?
Like, you know, honestly, this is one of the things that really like blows me away when,
cause here at least getting identification is really painless and easy.
But like-
You still have to go in physically.
In, in America, you, you hear people talk about how needing to present ID is some kind
of like voter suppression or whatever else, which I think is wild because taking a vote
without ID is wild to me.
Seems nuts to me.
I don't, I don't know how it works down there, so I've never wanted to voice it.
This is the problem.
Yeah.
The problem is that there are just unbelievable hoops like they were talking about to get
ID in the states in many cases.
Okay.
So that's the issue.
So it's one of those problems that-
Well, yeah, there shouldn't be.
They need to fix that problem.
Exactly.
Yeah.
Exactly.
So I don't see why anyone disagrees that you should need to present ID to do something
as important as voting.
What we should all agree on is that getting ID should be the most painless, inexpensive
process in the world.
Everybody needs identification.
What do you mean you don't have identification?
And if you can't get it or it's hard or it's unaffordable or whatever else, that is a fundamental
problem.
What does government even exist for?
Yeah.
If not libraries, roads, what's the other one?
Schools.
Yeah.
Libraries, roads, and schools.
Well, I guess defense too.
But for real, that's fundamental.
It's basic.
All right.
What else are we going to talk about?
We've gotten a little off topic today.
Sorry.
I'm back on my e-Estonia thing.
They have a whole website just called e-Estonia.
Okay.
They have e-identity, so they have ID cards, mobile IDs, e-residency, smart ID, this is
all done, blah, blah, blah, blah, blah, blah, blah, blah, blah, blah.
They have all this stuff that they do, e-tax, e-banking, e-business registration.
You don't even have to go into register a business, you just do it online.
That's amazing.
Why would you need to?
The amount of crap that you have to get a lawyer to do paperwork for you.
Why should you need to?
It should just be as simple as saying, yeah, this, this, this, and this is wild.
If you already have all of these things that are digitized, then they already have access
to it.
Everything's good, right?
Who cares?
E-health record, e-ambulance, e-prescriptions, blah, blah, blah, blah, blah, blah, all this
different type of stuff.
It's great.
I've heard some criticism saying that it wouldn't work as well in very large countries.
Estonia is a very small country.
Sure.
It doesn't matter for Estonia though.
Then build it better.
Yeah.
For them, it's great.
You can't, you can't use that criticism against Estonia themselves and they even recognize
they have this thing, the evolution of digital public service and the first step is called
pain.
Lack of money, resources or manpower and they're like understanding digitization can solve,
can resolve these issues by increasing accessibility to services.
Add support for it, increase it literacy.
That's super cool.
Tech Travis in Twitch chat says I had my wallet stolen two years ago.
I haven't been able to get my ID because my social security card was stolen with my wallet.
It's a pain in the butt to get ID in the States.
The fact that we actually have a similar number in the States, it's called a sin number.
Social insurance number I think is what it's called.
Yeah.
So we have a similar, we have a similar system in Canada.
The fact that this unchangeable number that is like a huge security problem if anyone
gets their hands on and yet you have to give it to basically fucking everyone is a system
is wild to me.
I mean I had to sign something a little while ago.
Okay.
And I'm like signing it and I'm like, what does this do?
What does this do?
Whoever's going to look at this has no idea who I am.
No idea.
I mean the, the idea of signing something as validation comes from like small town culture
and where everyone knows everyone, where the banker, the one person who works behind the
fee banker, the banker actually knows what John Hancock's John Hancock is supposed to
look like.
Anything else.
I know it's utterly irrelevant how archaic and broken these systems are.
Oh man, apparently a sin is not unchangeable in Canada.
It's just really hard to do so.
Yeah, there you go.
And then immediately you would have to change it constantly because everyone from your employer
to your credit card issuer to your bank is going to need your social insurance number
because it's like so, so important and like definitely you were like whatever.
Yeah.
Yeah.
Okay.
Except all these people have it.
So sorry, I'm, I'm having an angry wan show today.
It's okay.
I'm going to derail us though because I almost forgot again, but uh, I was reminded a LTX
weekly updates.
BYOC ticket has been officially updated to do $150.
The BYOC ticket includes two day access to the expo.
So unlike PACS tickets, I want to make this really clear cause I think a lot of people
are used to PACS tickets.
Unlike PACS tickets, you just buy the BYOC ticket and it includes two day access to the
expo.
You don't buy access to the expo and the BYOC ticket.
You just buy the BYOC ticket.
Our BYOC is overnight so you could start at 10 AM on Saturday and stay in the BYOC area
until 6 PM on Sunday.
We're not saying that we recommend that.
But you can.
But you could.
Um, and somebody probably will.
Uh, BYOC tickets.
Oh yeah, your dad probably will.
Your dad probably will.
BYOC tickets will include a Whaleland shirt.
Sick.
That's awesome.
Okay.
Uh, if any creators, is it the same one or is it new?
Uh, it's going to be a new Whaleland shirt.
Sweet.
Whaleland too.
Yeah.
It makes sense.
If any creators are interested in attending, reach out to us via info at ltxexpo.com.
We'll be sending out invites to creators that we've worked with in the past and those who
we know are interested in attending.
I think Paul and Kyle are already confirmed.
I bugged them during their charity stream and I was like, Hey, come up.
Oh, I, I, um, I sent them a bunch of money to hit their target.
Oh, nice.
I didn't make it a condition that they had to come to LTX, but I sent it and I was like,
Hey, you guys are coming to LTX, right?
They would have come anyway.
They would have come anyway.
I was just riving them.
I sent them money to try to coax them as well, but it, it wasn't, it wasn't that much.
It bumped, but you know, uh, if any creators are interested in attending, reach it.
Oh, I already said that bit.
Um, anyone who has already reached out will also get an update with more info on what
we can do to help them get to the expo.
Yeah.
It's gonna be fun.
Uh, I, I'm sorry.
I'm going back to this.
This is Xavier says, I had to use a new credit card.
It wasn't signed.
The store wouldn't let me use it because it wasn't signed.
I signed it in front of them and they accepted it.
Why are we jumping through utterly meaningless hoops?
That's totally a thing because technically there is no rule that it has to be signed
for like a certain period of time or you can't see them sign it.
So you could like try to use your credit card for something, not have a pen, buy a pen from
them with cash, sign it, and then pay for something with your credit card.
And that's totally fine.
It seems legit.
Ever since I was a kid, I've thought signatures are like a crazy way to do any form of authentication.
To be clear, we mean with a pen, I know there's other kinds of whatever.
Um, but yeah, it's, it's, it's wild.
The fact that we still rely on that is crazy to me.
Anytime I sign a document that's actually super important and like my signature is in
a super important part of it, I'm just like, this is stupid.
Every single time.
But it is what it is.
Yep.
Just got to keep, keep doing the security dance, right?
Yeah, for sure.
It's all working really well.
It's a really great theater.
Really good.
It's a great theater.
Anyways, speaking of other things that are really great, AMD says that 110 degrees Celsius
on the 7900 XTX is in spec.
We will get to that.
We should do a couple of merch messages though.
Oh, good call.
Um, and we'll do kind of like, uh, we'll do a couple now and remind you guys that if you
want to get any merch messages in, it's going to be a pretty good time to get them in soon.
It's already pretty late.
I was, I was late today, um, and it's going to be an even later night for me, so I don't
want the show to drag on forever because I have to go film one more video before I leave
the studio.
Uh, we, uh, we're, we're not, we're not accepting less than six videos in a week anymore.
Does that mean you stay at work until midnight on Fridays?
If it comes to that.
I guess it's a double short week.
If it comes to that, it comes to that.
But yeah, we've had a couple of short weeks and what we really need to do is half the
writing team is going to CES and half is staying back here.
So the goal is that it's going to be all CES content every day during the show.
And we are going to be trying to make a video a day back here as well so that the editing
team can finally have a nice buffer and work in a non frantic style.
We've been really struggling, um, to keep up that buffer lately.
So a little bit more inside information here.
I want to hit us with a couple of Dan.
Sure.
First one here is from Tyler.
Happy new year.
Really excited for the new float plane look in 2023 Linus's thoughts on adding float plane
and LTT store to the video about testing sponsors, customer service.
Oh, it's going to be a little late.
Um, Ooh, I don't want to say too much about that video.
There's some, that video is well underway.
Also we know we know about the problems we have quadrupled the size of our customer support
team in the last three months.
Um, they are working their way through tickets now.
Like we are regularly down where we're coming down.
I think we're at about four day response times, which is utterly unacceptable.
But that's where we're at right now.
Um, it's also worth noting that some of the reports you see of how bad things are, are
not accurate.
Um, I read a tweet today claiming that they had tried to contact us multiple times and
their order never arrived and blah, blah, blah, blah, blah, blah, blah.
They had tried once and it was 13 minutes before they tweeted.
So like that's a bit of a yikes.
Sometimes sometimes what you're seeing is real.
I'm not going to deny that we've had some problems.
We've been too slow.
Uh, sometimes, um, it's not our fault.
You can't have no spam filtering.
You literally can't.
We like can't disable it completely.
And sometimes people's messages do get caught by our spam filter.
We do our best to write it as soon as we managed to find it.
Um, and then other times there's technically a way, but it's like garbage and you shouldn't
do it.
Oh, I thought you told me we couldn't do it.
No.
Oh, you don't want to go that way.
Oh, okay.
Okay.
So maybe that's what you told me.
Maybe.
Okay.
Well fine there from him.
So I had, I had him and Nick look into it.
Um, and then some of them are just people making things up like legitimately that happens
and I'm not going to call out anyone specifically right now, but sometimes people are just for
whatever reason, like I, I can't fathom people's agenda sometimes, but sometimes people are
just making it up.
I it's, it is not fair because the volume of tickets aren't even comparable.
Uh, but full planes customer support has been killing it.
Good job, Joe.
Also, Joe has been wearing multiple hats and trying to help over it create a warehouse.
There's genuinely been a really big effort to get that under control.
Uh, quadrupling a staff size is like not a simple task.
Um, onboarding all those people takes time and that takes time away from like the skilled
knowledgeable people that are already on staff from doing the job of answering tickets, but
you're trying to invest in the future, but people are mad now.
So like the farther you fall behind now, the more tickets come in and the angrier people
get and then the anger people get, you have more back and forth.
So it takes more time and you have so many tickets because you're getting so many orders
and because you have so many orders, your warehouse gets overloaded and because they're
overloaded, you get more tickets.
It's a big, brutal cycle, but it's a first world problem.
Yeah.
It's a good, the store is killing it to have as a business.
The store is absolutely crushing it like great job.
I mean, you can see there's almost no products on the site with less than a four and a half
star review rating, average review rating.
Like it's, they're amazing.
It's an amazing team doing amazing work.
Uh, but there have been some hiccups this year and you know what?
Some of them were avoidable.
I have to take my share of the blame.
Like I should have, I should have pushed harder.
I should have paid closer attention.
Uh, when we started to run into trouble, I should have laid out a path.
Like it's, there's things that I could have and should have done.
Um, but all we can do now is do better.
So that's what we're, that's what we're doing.
Okay.
I've got another one here from Adrian.
Hey, Linus and Luke recently had a UPS die at my house and was wondering what kind of
UPS do you use for your critical equipment at LMG?
Oh, I don't use UPS anymore.
I prefer FedEx.
I'm sorry to hear that you had to witness that at your house.
I want to say one, one thing about the last topic really quick as well.
I don't know if we could do that super legitimately without people saying that there's like inside
bias and stuff.
If we tried to evaluate our own customer support, even if we did it, people would call us liars
anyway.
That's what I'm saying.
Um, I still, I, I, I'm interested in you.
I'd like to do it.
I can tell you now that the sponsor secret shopping project isn't going to be the last.
So that's absolutely something that we could do.
Wait, no, I pitched it.
Pitched what?
Secret shopping LTT store.
Oh, okay.
Yeah.
No, I totally blanked on that.
Yeah.
I pitched it to James.
I actually don't know if they are secret shopping LTT store.
I know that the project has started.
That was the thing that I...
It's going to get called out like...
Huh?
Okay.
I mean...
And I mean, it would be fair to call it out.
Yeah.
Yeah.
I don't, I'm not saying you shouldn't do it.
I'm just saying people are a hundred percent going to call it out.
All I can say is the customer care team, however many of them there are, has one directive.
Make it right.
Yeah.
Yeah.
Yeah.
Yeah.
Yeah.
Okay.
Sorry.
What kind of UPS do you use for your critical equipment at LMG?
We use one from Eaton.
Yeah.
You have other little ones too though, right?
Oh, oh, oh yeah.
The giant UPS that's in the server room is a huge, crazy, epic monster from Eaton.
But then you have smaller ones.
Proper industrial grade commercial UPS.
And then the ones, yeah, the ones that we use for just everyone's workstations because
it's just, man, it's not worth it.
Like every UPS is like $150 or whatever.
Like they're not cheap, but if the power goes out and that thing that that person was working
on was worth, I don't know, something.
You'll thank your, you'll thank yourself for having paid for UPSs so they could save their
work and shut down properly.
It's so, I can't, cannot emphasize the importance enough.
So I believe, hey Dan, they're APC units, hey?
I believe so.
Yeah.
APC 1200s, 1500s.
I don't know.
We buy them in bulk at Costco a lot.
Yeah.
Mine is a UPS from Costco.
Yeah.
I think most of the cost is with the batteries anyway.
So yeah.
If they go bad, do we just take them back to Costco?
I'm not going to answer that.
I actually, I actually don't know.
Okay.
All right.
That's a good idea.
Next.
Yeah.
Okay.
What else we got?
We got one from David.
Hey Linus and Luke.
Heart you both.
Quick question regarding cloud services.
It seems that when mentioning a cloud service provider, I've seldom heard Azure as a reference
point in lieu of AWS, Google, or even Linode.
Any reason or is that just happenstance?
Like from us?
Apparently.
I never talk about Azure.
I can tell you that much.
I just, I just don't really think about them.
Yeah.
Yeah.
Like have you ever used Azure for anything?
Yeah.
Oh, okay.
Like what?
There's a long time ago, to be honest, I needed some VM thing that liked worked better through
Azure for some project that was like pre this.
Oh.
All right.
Like a long time ago.
Since then I haven't, but like floatplane doesn't really use a lot of that stuff anyways.
Yeah.
We kind of built our own core design thing.
Like the, the whole idea of floatplane was to not do that.
So like we don't use a lot of that stuff at work.
So no, no, no, I don't.
Have we talked about Linode much?
I don't know if they're talking about it from us.
Linode sponsored us.
Okay, so maybe we have.
So we've talked about them for sure.
Azure hasn't sponsored us.
So they might have at one point.
Really?
I think so.
Actually.
Surprised Microsoft has sponsored much at all.
Oh, Microsoft has sponsored stuff with us before.
I'm trying to think, didn't they, um, what is, or have they?
This is the best way that I can avoid a bias is that I actually just don't know a lot of
the time.
I don't think it's been a ton.
I know.
I've talked to someone from Microsoft and basically heard from them that they're not
honestly the biggest fan of doing it, like sponsoring direct influencers too much.
I see them do it a hundred percent, but I know it's like, if they really wanted to turn
it on, they could like just crush because they have all this financial backing and they
have Xbox.
So they have lots of people interacting with their things all the time and they have windows.
They have lots of people interacting with their things all the time.
Like it would, they would be able to just like cover the internet, but they just, they
don't for whatever reason.
I don't know.
Yeah.
Yeah.
It's a funny thing.
Sponsors or ads.
Linus doesn't see ads.
That's a good take.
That's funny.
Yeah.
Yeah.
It's, it's kind of a funny, it's kind of a funny stance.
Like it doesn't really matter what company you are.
Like even we engage in influencer marketing with other influencers because it works like
compared to conventional, conventional marketing.
It's just, it's kind of, you got to imagine that it's like some CMO or like VP level executive
there that just is like, yeah, yep.
You know, or something.
Large event.
Microsoft does a lot of like big event sponsorship type of stuff.
I don't see them doing a ton of influencer things.
Or if they do influencer things, I see it more as like an entire takeover, you know?
Yeah.
Like we're going to send this person to this various country and they're going to specifically
check out our product, blah, blah, blah, blah.
It's not a lot of like sponsor spot type things.
Yeah.
It just seems kind of silly to take an entire like branch of marketing and just be like,
we don't like that.
But you don't like what, like, I don't really get what you mean by that.
I agree.
I mean, there are some risks.
There are risks associated.
You have to actually do due diligence on the people that you're sponsoring and make sure
they're not complete a-holes for example, because that does end up dragging your brand
through the mud.
Yep.
I mean, that's something.
All right.
Why don't we do some more topics, guys?
If you want to get your merch messages in, we just launched new colors of our plaid flannels.
We just launched our new super comfy pajama pants.
So those are great things to check out.
So you know, don't forget, backpacks are shipping now.
So there's no backlog for backpacks.
Just trying to think if there's anything else to kind of update you guys on.
No, sounds good.
Oh yeah.
Topic.
You're going to talk about AMD thinking that 110 degrees is pretty chill on the 7900 XTX.
User reports of AMD's recently released Radeon RX 7900 XTX GPU, commonly hitting hotspot
temperature of 110 degrees Celsius and throttling, have been met with, you know, dismissal from
Team Red.
At least until it went viral.
That's how things tend to go.
The first user that we know of to bring this up attempted to get an RMA from AMD first
posted their problems 11 days ago, but on the 26th, AMD claimed that 110 degrees was
in spec for RDNA 3 GPUs.
And the made by AMD cards, such as the one we reviewed, can safely operate at that temperature.
A temperature high enough to boil water and probably cook things on.
More specifically, they said it is the normal junction temperature.
In the reviewer's guide given to press, AMD had a special note on GPU temperature, specifically
mentioning that the card aggressively boosts until reaching the junction temperature on
any of its sensors, but that the product will operate below this temperature under normal
workloads.
Anthony notes that this is normal for AMD cards and would be unremarkable.
We did not remark on it.
If it only hit 110 rarely.
Okay.
I get what he's saying.
If it very rarely happened, it wouldn't be remarkable.
Got it.
Okay.
Since the original complaint, many other users have reported thermal issues with some
taking their cards apart to inspect the thermal interface material.
Ooh.
That's going to be a problem.
In many cases, it seems the flatness of the cooler may be part of the problem with obvious
contact points and no contact voids visible.
That's not good.
One user went so far as to attempt to return the card to AMD, but was denied because they
had already opened the box.
Okay.
So it wasn't even taking the card apart.
It was just opening the box.
In AMD's defense, this seems to be their distributor digital rivers policy and not theirs.
I can tell you right now, a distributor's policy is based on the policy upstream.
Yeah.
That's like how that works.
Yeah.
That's not much defense.
If the policy upstream is, yeah, take it back.
We'll deal with it.
Then the distributor is more than happy to not have to have someone yell at them on the
phone.
Yeah.
Yeah.
Yeah.
That's not a defense.
AMD has been having a hard time with the 7900 series so far, particularly in respect
to power and thermals, which they appear to have known about prior to launch.
In particular, the cards released so far have locked power play tables, a popular method
for overclocking Radeon GPUs, which means that overclock potential is much more limited than
previous generations.
This coincides with our testing where we noted very strange power consumption figures and
an apparent inability for the card to effectively throttle itself.
Power Color Steven, a rep for one of AMD's board partners, I wonder which one, has chimed
in asking everyone to send reports of high thermals to him, regardless of board vendor.
Cool.
To help collect data and provide evidence to AMD that there is in fact a problem.
That's cool.
Help them out if you have evidence.
AMD has since recognized that there are thermal throttling issues with the 7900 XTX and recommend
users contact them directly.
And maybe Steven, maybe do both.
The user with the opened and non-refundable Radeon is now being offered that refund.
But AMD still won't pay for shipping.
Got him.
What is the correct way of addressing a problem like this?
And how is AMD missing the mark if they are?
I mean, the correct way of addressing it is to basically stop blaming the user for one
thing.
If a card that is completely assembled and shipped to a user as a single unit and it
just goes into place is seeing these kinds of temperatures, especially if they knew that
this was a problem prior to launch, I just don't really understand why nobody was primed
on it and why they didn't have some idea that this was going to happen.
At the same time though, like, I mean at 110 degrees, I wonder if you're getting, I mean,
you're not supposed to stick your hand in your computer, but I wonder if there's like
safety concerns.
Well, no, cause that's at, that's like the junction temperature.
That's not what the actual heat.
So this is what I'm kind of, Oh yeah, fair enough.
This is what I'm kind of getting at though.
If it's, if it's rarely and if it's only at specific spots, if it's not overall temperature,
stuff like that.
And it is in spec.
Is this a problem?
Is this much of a problem?
Well, it's a, depends how rare rarely is.
Yeah.
It's a problem if the thermal compound is not contacting properly, like that was the
scary part of the article for me.
Yeah.
The void zones.
That's a little sketch.
Yeah.
That's, that's super sketch.
I mean, these dyes are packed so densely with transistors.
You can't just like have a spot that isn't being cooled or isn't being cooled properly.
Air is an excellent insulator.
And so if you have an air bubble above just one part of this dye, even if it doesn't,
even if it doesn't cause a problem immediately, there's a very good chance it could in the
long term.
Even if it's not throttling itself properly, which was also noted, so what is the correct
way of addressing this problem?
I mean, I would say it should be probably through their partners since that's where
the boards are going to be shipping through.
There's no more built by AMD, say ATI, there's no more built by AMD cards anymore.
So the way they should be addressing it again is if partners are afraid that if they take
cards back, they're not going to get compensation for them, then that's going to be reflected
in their policies.
So the policy needs to be that they need to support their partners.
And probably offer that guy free shipping.
Both AMD and Nvidia have been guilty of not supporting pro partners, partners properly
than blaming partners when there's bad customer service.
And this is why when people try to like fanboy for AMD and act like they're like perfect
squeaky clean, and we're like, man, like we want them to do well as well.
Yeah, we really do.
For real.
We genuinely really do.
But you can support and not be a fanboy.
That is entirely possible.
Yeah, exactly.
You can cheer something on and not be a fanboy.
And still see the challenges.
Yeah.
Right?
Like, you know, I made a whole video.
I still love Intel, right?
Why I still love Intel, I think was the title of the video.
That doesn't mean that they don't have a lot of problems.
And that's what the video was about.
And it's the same for AMD.
I still love AMD, but they've got a lot of problems, right?
And that's the thing.
I mean, anytime, anytime there's a human element, right?
It's going to be amazing, but there's going to be some amazing screw ups, you know?
That's the magic of being human.
So we just have to, and it's not wrong to recognize that.
It's fine to err as human, right?
You just got to, you got to fix it after.
So yeah, they should probably cover shipping for the guy if the cart is defective, right?
It's wild to me that in the tech industry, it has been normalized to pay for return shipping
on a defective item.
If you want to return something, you're paying the shipping.
Like, no one's going to eat that for you.
But this thing is broken, what?
That's not on me.
Yeah.
I mean, you should be compensating me for the time it takes to put it back in a box
and like drop it off for you.
Yeah.
No, you should be booking a courier to come at my convenience and pick it up.
Like, I don't, I don't get it.
Don't ship broken stuff.
But I mean, that's the thing.
That's the race to zero, right?
Is and like, to be clear, we've talked about this extensively in the past.
I understand why there's no margin in this industry.
If they actually offered the kind of service that I think is correct, they'd go to business
and then there would be no tech, you would not buy them until someone who has worse policies
and can stay in business, stays in business and you'll buy from them because ultimately
you're still going to want a new GPU.
And that's why that's why we take it.
That's why we lie down and take it.
There's a rapid fire topic, LTT Floatplane exclusive.
The StarForge info is up on LMG clips for 48 hours only.
Apparently there is a link to this video in the WAN Show description.
This is some behind the scenes content that you can find on our Linus Tech Tips Floatplane
account or Linus Tech Tips Floatplane page, sign up for Floatplane for as little as five
bucks a month or 50 bucks a year at Floatplane.com slash Linus Tech Tips or LTT.
There's so many good exclusives on Floatplane.
Like I think the policy now is we shouldn't go three days without a new exclusive, whether
it's behind the scenes or like an ask the team or extra like cutting room floor or anything
like that.
And yeah, just don't, I would highly suggest adding the slash LTT on the end because then
you just go directly to the account.
You don't have to go to the front page.
I know our front page is bad, we'll fix it.
Moving on, more topics.
Should we talk about the most exciting thing ever?
A graphics card leak?
I guess.
I wonder what graphics card hasn't been leaked in the last while.
Nvidia leaks their own card, wait, you mean all the previous leaks weren't also directly
from the companies?
Well, no, in a lot of cases.
I mean Nvidia in particular is pretty, I believe that if an Nvidia leak happens, it is probably
not intentional.
Like pretty much every one of their cards gets leaked though.
Well yeah, that's because they're working with a whole bunch of partners all over the
world and they eventually have to tell them something.
Can show behind the scenes Floatplane exclusive, please?
It's not that interesting.
Oh yeah, no.
I mean, if you're on Floatplane, you get the pre-show, which is kind of a behind the scenes,
like when we're setting up and talking about topics and stuff, sometimes it's very short,
like a minute and we're just like, okay, let's go.
And then other times we kind of shoot the breeze for 20 minutes.
We could maybe have Dan shoot a thing about the setup that's back there.
Yeah, that would be a pretty good Floatplane exclusive.
Now that it works, I think they did a short about it.
Did they?
Yeah.
Okay.
That's cool.
Sweet.
Anyways.
Yeah.
Nvidia leaks their own card, RTX 4070 Ti.
Nvidia Omniverse, in quotes, the platform for creating and operating metaverse applications.
Sick.
Leaked the 4070 Ti confirmation.
They were quick to retract the info, but here's a screenshot from the Omniverse article.
Want to show it?
I do.
There we go.
Wow.
Nice.
This all but confirms that Nvidia has simply rebadged the 4080 12 gig as the 4070 Ti.
Nice.
Same memory size, same boost clock, same CUDA core count.
And there's a link to the tech power up 4080 page.
There are also rumors of a slight price drop, originally $899 for the 4080 12 gig.
Now $799, potentially.
Not sure.
But this is still a $200 price jump from the 3070 Ti, which had an MSRP of $599.
So it's still bad.
Overall people don't seem excited about the current price of modern hardware, with good
reason.
Desktop GPU sales have reached their lowest point since 2005.
What a great video title that would be.
Overall people don't seem excited about the current price of computer hardware.
Or the current price of anything because companies are just looting people and it's horrific.
Sychron has seen demand drop so much that they've cut 10% of their workforce.
Intel reported a 15% decline in sales and a 59% drop in overall profits for Q3 2022
compared to Q3 2021.
Yikes.
I do think there was a bit of a spike in purchasing when COVID happened because people needed
to boost their home offices.
And now we're probably dealing with the trail off of that, which makes sense.
Absolutely.
More information should be available at CES next week.
That totally makes sense.
Watch the channel.
There's going to be a bunch of videos.
Discussion question.
Why did the 90 Ti basically stay the same price?
Because it was already overpriced.
Got them.
But 70 and 80 have increased so much.
Is 50 the new true entry level?
Because they were less overpriced.
And is 60 the new 70 for mid-range gamers?
I mean, it's pretty simple.
Basically what we're seeing is that Nvidia observed during the most recent crypto craze
people are going to pay that people were willing to pay this new amount and they are being
the market leader.
They essentially set the price for what a GPU costs.
And this is why we were so upset when people were happy to pay that.
Yeah.
Because as a business, as much as we can rag on a video, which is a lot as a business,
this is what you're supposed to do.
It sucks.
It sucks.
But every business school in the world will tell you to do this.
What the market will bear.
Yeah.
It's like literally like lesson one of the whole program.
And so what gamers, I mean, it basically operates exactly the same way as the current housing
bubble that's taking place in BC, right?
Like instead of, the calculus for affording a home is supposed to be based on how much
income versus how much the price is so that you can live in it, right?
But as people have started treating real estate as a speculative investment and as people
have turned that speculative investment into more than just a speculative investment, hoping
that it will go up in value, but also a, like a regular revenue investment through either
leasing to other people directly or in particular through Airbnb, the calculus has changed a
lot.
So now people who just want a place to live have to bid against people who want to rent
it and just have free cashflow to acquire these properties and can afford to wait for
a return and be it in five or 10 or 20 years.
And they have to bid against people who are renting it short term, which can generate
just unbelievable returns.
I mean, that's, that's what the calculation is based on.
I wish I could find it.
I read this amazing article that was basically like the average price for a home will be
like $5 million.
I don't remember what exactly the number was, but like this, this astronomical number by
this year, not very far from now.
And here's the math to prove it.
If anybody has this article, please, please post it in the chat.
Cause I want, there's been a handful of people I've wanted to show it to because it's, it
was really amazing.
It opened my eyes because I realized that it's not because there's not enough houses.
It's certainly not because people are making more money.
It's because the commoditization of housing and the way that it's transitioned from being
a place for people to live, a basic necessity to this vehicle for investment dollars has
changed the way we calculate how much it's worth.
So the worth of a house is no longer based on what a person can afford.
The worth of a house is based on how much a landlord can extract or based on how much
a in particular short term landlord can extract from multiple short term tenants.
And if you look at the numbers, the amount of money that people charge for an Airbnb,
assuming they can get even 75% like, uh, what would it be?
Like a fill rate or like, I don't, I don't even know what term to use for it, but a 75%
occupancy or something like that.
It's, it's mind blowing, right?
And so how can you, how can you possibly bid against that if they can just use their money
to make money, then the price goes up proportional to how much they can charge for it.
And that's never going to be attainable for just like normal people working normal jobs,
trying to buy a house.
I understand where you're coming from, um, fan stand.
Somebody said nobody's home in BC is a basic necessity.
That's that's just not true, but I understand where you're coming from.
People still need places.
Yeah.
People like by, by that logic, no food in California is a basic necessity because they
could go get food somewhere else.
There's lots of basic housing.
That is a, that's a brain dead take.
Sorry bro.
I shouldn't, I shouldn't have pointed you out to Linus, I'm sorry brother.
I think I get where he's coming from because he's saying it's all investments basically.
And to a certain degree, even if you didn't intend it to be investment, it is now.
But there's a lot that can be done to prevent that.
But you still have to have a place to live.
Yes.
For sure.
There's a lot that can be done to prevent that.
And it could go back that way.
I don't have exactly the right solution.
Anyone claiming to have a perfect solution is, is probably out to lunch.
Probably either.
Yeah.
A liar or an idiot.
But like there's obvious, there's low hanging fruit that could improve the situation.
So anyway, it's pretty much the same thing that happened with GPUs instead of weighing
the personal satisfaction, the value of enjoying gaming against the number of hours that you
had to work doing something, presumably it isn't your favorite thing to do, to attain
it is no longer the primary driver of GPU pricing.
The primary driver of GPU pricing became how much money you could earn with it over a prolonged
period of time for people who had money to invest.
And so Nvidia enjoyed that shift and is now trying to maintain that momentum for as long
as possible.
And AMD is absolutely playing along.
A thousand dollar GPU is still unbelievable.
Oh yeah.
Yeah.
Yeah.
It's way out of line with inflation and inflation is out of line with what inflation should
be.
I mean, you need to look no further than the record profits of our local friendly grocery.
Oh yeah.
So sorry, we have to increase the prices on these various goods at the grocery store.
It's all inflation.
It's because of inflation.
By the way, 60% higher peak profit than we've ever had in history.
It's like, I don't know where that came from.
It was inflation though.
Yeah.
It's just so bull crap.
Groceries are so expensive.
It's actually crazy.
Yeah, water would be good, but what I'd rather have is some merch messages.
All right.
Let's get you some merch messages.
Thank you.
Okay.
This one's from Brandon.
Do any of you have new year's resolutions or do you have resolution on any of the businesses?
Is there something you're looking forward to in the new year?
I've never done new year's resolutions.
January 1st is just a day to me.
Yeah.
You can form resolutions at any day out of the year.
You can decide you're going to improve yourself 365 days a year.
I think your December 30th resolution should be to not put things off until some arbitrary
bull.
That's a good resolution.
That's the best resolution.
I like it.
I miss all my goals January 1st and then have to wait another year.
It's perfect.
This one's from William.
Hey guys, love the show.
Do you guys have any little hacks, scripts or automations that you find make your life
or workflow better?
Hacking people?
That's a hack.
That's a good one.
Yeah.
I mean, we have tons at FlowPlane.
We finally actually handed... Oh, I have to give them the update, but we have the update
for it.
But the Whisperer thing, I told you about that.
That's like more or less done now.
So it taps into OpenAI Whisperer and it's just like an easy way to do it.
So now, instead of needing to install the dependencies and all that kind of stuff, you
just run an executable.
It throws some temporary files around and handles all that for you.
And then you can either select file, press a button that says select file and a file
prompt opens up, or you just drag and drop things on top of it.
And it can queue a bunch and then queue all the tasks and go through all of them.
And it automatically deposits the script file in the root folder for where the video came
from, regardless of where it came from.
And you could queue up a bunch of videos all at once and it'll just chug through all the
tasks.
Oh, super cool.
It has dropdown menus for all your different settings and stuff.
I mean, it's basically an entire job.
Oh, you know what?
Why don't you do your eyes thing?
What?
The eyes thing that you were so proud of?
I have no idea.
In Slack?
Oh, okay.
The eyes thing is cool.
So he's still on the thing, so I won't say the name, but this was collaborative.
But notifications in Slack suck.
Notifications in Teams suck.
Notifications in everything sucks.
Yeah, boo notifications.
But also I want all my notifications, please give them to me.
I used to be super mad at specific applications for this.
And now I just, I'm not mad at specific applications, I'm just mad at everything.
Notifications in the modern era are just rough.
It seems like I will definitely, for sure, get notifications for things that I don't
care about.
Yeah.
And I will often not get notifications for things at all or get notifications like days
down the line.
I got a notification from Teams, I think I might have shown you this.
It was like over 170 days old.
It came up on my thing and it said like 170 whatever D. And I was like, what is that?
And I clicked on it and it like scrolled all the way up and got me back to the message
and I was like, bro, what was this?
Like the entire reason why this application is important is because it needs to notify
me of important work communications.
That is like the core thing that I needed to do and it just fails at it.
And so does Slack, I'm not singling out Teams.
So we have this thing now where both like the float plane specific team and the labs
web specific team.
Both of them are doing this thing where when they do standups, or sorry, not when they
do standups, when you like post a thing for code review, the person that you're tagging
that should be reviewing it reacts to it with eyes when they've seen it.
You don't have to rely on notifications anymore.
And then everyone in their profile on Slack, if you click on them, you can see their phone
number.
So if they don't react to it, it's not even a rude thing, right?
I think honestly, a year ago, if someone texted me and was like, hey, you haven't looked at
whatever yet, I would have probably been like, that's a little, like, give me a sec, dude,
whatever.
Now?
No, not rude anymore because you probably didn't get notified.
It probably didn't work.
I'll be at my computer focused, working on stuff and I'll get a text message from the
main one it happens from for me, the person that actually popularized it might be watching
right now is Jayden.
By the way, did you see this come through because he will have worked on something for
a while and I need to roll it out on the app store or something.
I have no idea.
He sent me the message.
My phone hasn't gone off.
I haven't gotten a desktop notification.
Slack isn't blinking.
Nothing's happening.
There's no reason for me to read this.
I'm just working on whatever.
And then he texts me and I'm like, oh, good.
Now I know I will open up Slack to the channel that isn't even highlighted.
It doesn't even say that there's a message there.
I click on it and yup, there's his whole nicely written out prepared thing for it.
It's like, oh my God.
So yeah, if, if the person doesn't react with eyes, you can just text them and then eventually
they'll see it.
They'll react with eyes.
Now, you know, for sure, because read receipts, if they exist, they don't exist in Slack.
As far as I know, maybe you can get an add on for it, but if they exist are also not
reliable.
Yeah.
Because what if the person just had the window open?
They might not know it came in.
So now you react specifically that way and you know, it's good.
And I love it.
I mean, Luke's at the point now where compared to 18 months ago, I'd say you're managing
what about three times more people?
It's probably somewhere around there.
And maybe not necessarily like managing, but certainly getting need reporting from yeah.
Yeah.
Like someone else who's realistically their actual like manager who actually gives them
tasks to work on that too.
But Luke is the, Luke is the only person in like executive management here who can look
at code and have any idea what the crap it is.
Like is this spaghetti or is this one thing that I will say is yeah.
Our development team is really strong.
So it helps when like, I'll say the labs local team, all of them are it's, it's three developers.
There are other people that do development on the labs local team, but I'm talking about
three specific ones.
I don't know who's off probation, who isn't, so I'm just not going to say any names while
Jake is clearly off probation, but I'm not, I think Nick is as well then I'm not sure
about the last one.
So I'm not going to say that person's name but they're all like super good.
So I can be pretty hands off with them realistically.
I mostly just like want to know what they're working on so I can make sure that if there's
any blocks that I can remove or if they need to connect with someone else on the team,
I can make sure that happens or whatever.
Like I'm mostly trying to be a support structure for them because they're just like killing
it.
Oh yeah.
Someone in chat said, love it.
I do eyes and then green check mark when done.
You guessed the green check mark part because we do that too.
It's great.
It's great.
I, yeah, it's fantastic.
Nice.
Uh, want to hit us with some more merch messages?
Sure.
I've got one here from an anonymous user.
Would you be at all interested in touring a fiber ISP?
I mean what ISP would not have fiber optics?
If you don't have any fiber optics and you're an ISP, you're a pretty uh, I would be more
interested in touring a non fiber ISP.
Yeah.
We have rope.
We like vibrated at a certain frequency to send data packets for, for real though.
Yeah.
I'd be, I'd be pretty interested in touring an ISP.
Depends what you mean by ISP.
ISPs have a lot of, yeah, have a lot of different facilities.
I can tell you right now, you're not going to get me out of bed for just like a cursory
high level thing.
If I don't get to actually poke and prod at things, I'm not going to, I'm not going to
go.
Um, and that's, that's not me just like being an ass about it.
That's me recognizing what the viewers expect from LTT and wanting to deliver that.
So it's kind of like what I said to Micron, it's like, yeah, sponsorship aside, I don't
care.
You pay me, don't pay me.
We're not even having a conversation if I'm not building my own Ram because, and there's
so much feedback on that video.
This is the best video you've ever done.
This is the best factory tour ever.
This is fantastic.
I've seen it now.
It was great because that's where I draw my line in the sand.
Does that make me a little difficult to deal with?
Sure.
But not for you guys.
Right?
For you guys is great because if I'm, you know, a hard nosed negotiator with these companies
that are offering tours or whatever else, then ultimately that's a benefit for all of
us because we get a way deeper look.
So in response, yeah, I'm interested, but don't waste my time.
Don't waste.
And by that, I mean, don't waste our viewers time.
So if you guys have actual like high level approval, so we don't have to go in and like,
no, you can't go in that room.
Oh, you have to blur that or whatever.
Yeah, sure.
Let's talk.
Yeah, I'm interested there.
Yeah, that would be pretty exciting.
Got another one here from Mark.
Hey, Linus and Luke, I'll be attending CES for the first time next week.
Anything you wish you knew before your first CES and or advice for a first time attendee
on how to make the most of the event?
I guess is really big.
Like the strip, you know, you look at it on a map and it's like, oh, it's just like a
few hotels.
I walked everywhere my first year.
It's mostly, it's most, I think part of it is in effect because they really oppress being
able to walk anywhere reasonably.
I almost died.
Don't, I wouldn't try to walk everywhere.
If you can afford it, take cars.
It's not designed for you to be able to walk around very efficiently.
If you don't know the like really weird routes that feel like you're doing something you
shouldn't be doing.
I am very anti-tipping culture.
I think people should just be paid properly.
To be clear, I tip because I know they're not paid properly, but I'm very anti-tipping
culture in general.
But even though I'm anti-tipping culture, I would say in Las Vegas, okay, so here I
will tip just because I know people aren't paid properly.
In Las Vegas, I tip to make sure that people don't harm me.
I and my stuff.
They're really aggressive.
I didn't tip enough.
I did tip, but I didn't tip satisfactorily to some cabbie and he literally took my luggage
out of the back of the car and threw it on the ground.
Excuse me.
If I never had to go to Las Vegas again, I wouldn't.
Yeah.
If you're not into the things that Las Vegas is made for, it's not great.
I don't like Las Vegas at all.
If you're not going to a specific place, I would use the monorail as much as possible
to get to and from the convention center at least.
It's possible.
The first year I went, I stayed at Excalibur, which I didn't know was a bad hotel or something.
Honestly, to me even now, they're all kind of the same.
They all smell like crap because they allow smoking on the casino floor.
And they just dump perfume to try to cover it up.
It doesn't really.
And it's just-
Yeah.
They all smell awful.
They're all...
I mean, theoretically, I guess, oh, there'll be a class of clientele here or there, whatever.
In practice, everyone just goes and gambles at whatever hotel they feel like going to.
Anyone can walk into any of them.
So it's like the imaginary lines that they draw between the good hotels and the bad hotel,
I don't really get it personally.
But anyway, I stayed at Excalibur not realizing that it's a bad one or something.
And I will say it's inconvenient to get anywhere from Excalibur because it's like way down
at the end of the strip.
So I wasn't really able to take the monorail anywhere.
But if you can, stay somewhere with easy monorail access because that's by far the fastest,
most affordable way to get around.
Definitely most affordable because during CES, while getting around in a car is probably
a better way to go than walking, depending on where you need to walk.
It's going to be slow because everyone else is doing that too.
Yeah.
Okay.
I've got another one here.
Do you guys think wired mainstream earbuds will forever be an extinct species or might
they return?
My AirPods de-syncing from my Z Fold 3 in my pocket is close to giving me an aneurysm
and every USB-C to 3.5 millimeter adapter is horrible in some way.
It's annoying that that's true.
Yeah.
I think it's over.
I think wired headphone party is definitely over.
I mean, I've seen that it's becoming trendy to use wired headphones again, but I don't
see that becoming the norm again.
I don't think Apple is going to release a new iPhone with a three and a half millimeter
jack.
It's not happening.
Yeah.
And what Apple does, so does the rest of the industry.
Yeah.
Hopefully those adapters get better.
Ah, yes.
Sec IT guy says you should stay at the Aria.
It's smoke-free and segmented from everywhere else.
Apple has monorail access.
That's where we stayed our first year as Linus Media Group.
It's also adults only if I recall correctly.
We did it a few times.
The reason we did it though was actually because it had the fastest internet on the strip and
that's no longer the case.
It seems like the one company that deals with everyone's internet now deals with Aria as
well and the last time we stayed there, excuse me, the internet was just as slow as everywhere
else so we paid extra for no reason.
That sucks.
Okay.
I could use some water then.
I'm going to take you up on that.
Okay.
Sounds good.
Do you want me to read merch messages?
I have just like a lingering, I've had this cough for like nine days.
Do you want me to go over another topic so you can take a break?
Anything's fine.
Just something.
I'm dying.
I'm looking for another topic.
I'm fine.
Oh, that was better.
Oh, this is unfortunate.
Pixel seven users complain of camera.
How is this suddenly happening?
Pistol seven's been out for a bit, hasn't it?
Pixel seven users complain of camera glass spontaneously cracking just as MKBHD crowns
it phone of the year.
Seven pro users also affected.
How long has it been out?
Hasn't been out for like a while?
Yeah, it's been out for a few months.
Now users on Reddit, Twitter, there's even a hashtag and Google's forums have reported
that the back camera glass on their pixel seven or pixel seven pro phones has just spontaneously
cracked leaving a hole over the camera lens.
It's currently unclear what's causing the issue.
Some users are reporting it occurring when the phone was in a case.
Others suspect it may be due to cold weather or accidental bumps.
Most if not all of these phones have had their camera glass break in identical spots though
directly over either the wide lens camera or the ultra wide lens camera.
Some type of tension with how it's mounted or something.
I mean, well, you know that some types of glass can even have inherent tension, right?
Like tempered glass, man, if you ever want to go down a rabbit hole, learn about tempered
glass.
It's super cool.
Spontaneous combustion of like glass doors and stuff.
Didn't that happen to us?
Yeah, that happened back when part of the editing den used to be called the library.
That huge tempered glass door we had just shattered in the middle of the night.
Google has not yet made an official public comment on the issue, but has assured at least
one customer that not only are they aware of it, but after the engineers deliberated,
Google decided not to cover it under warranty.
Some users have gotten phone replacements from Google support while others have been
told they need to spend hundreds of dollars, 200 at least, 400 for some to replace the
entire back panel.
This is the problem with that right to repair bill getting neutered.
Oh, well, you can repair it, but you'll have to buy an assembly.
Are you sure you wouldn't rather just have a whole new device?
That's the whole problem with the current situation.
A similar issue occurred with the displays of Pixel 6 and Pixel 6 Pro phones with Google
blaming owners, even telling one customer screens don't crack.
That's a good one.
That's nice.
Our discussion question is, who wrote this?
Okay.
What does it say about a company when two children in a trench coat trying to sneak
into an R-rated movie could do a better job at public relations?
I mean, if they can get away with it, they're going to do it.
This is why that right to repair bill needs to be better.
That's it, because this is clearly BS.
If it's an issue with the device and they know it's an issue with the device, how is
it not covered?
That's actually crazy.
Speaking of issues, what does lifetime even mean?
Phil Mora says no Mora to lifetime licenses.
I like that nice little touch on the title, Adam.
This was written up by Adam.
Software company Wondershare recently launched the newest version of their video editing
software Filmora 12, and alongside it, they brought another new feature that lifetime
license users now get to pay.
I have never heard of Filmora.
To be fair, neither have I.
But YouTuber Daniel Batal has, and he noticed when he tried to log in to the new version
of the software, he was prompted to pay for a license to use the new software, despite
having a lifetime license that promised all software updates are completely free on the
product page.
This sounds a lot like, hey, it's only local storage.
This page has now been deleted, but can still be viewed via archive.org.
Just dunking on people again.
Actually amazing.
Batal, whose channel provided numerous tutorial videos for the software, reached out to the
company.
They replied to that, to provide competitive pricing, we provide a big discount for non-subscription
plan holders who want to upgrade.
It only costs $29.99 to upgrade with free access to effects and plugins worth $20.99.
And noted that many companies do not even offer a perpetual license.
That is literally not an argument because you do.
They also asked to do another sponsorship with Batal.
I hope this goes the direction I think it's going to.
Batal's major issues is that the company no longer is providing updates to the software.
Their new perpetual license is much worse, providing only updates for Filmora 12 and
no updates to future versions of the software.
I'm going to add in a little bit thing here, despite claiming that they would, because
you could buy a perpetual license to a version of a software and they could update and then
it's just, it's annoying, but it is what it is.
But they said that you would get new versions, so that's the bigger problem.
In emails to Batal, the company clarified that they are calling new versions of software
upgrades instead of updates and that their license agreement only covered updates.
Wow.
That is the douchiest thing ever.
I don't know if that word isn't that bad, right?
I'm pretty sure you can say douche.
Yeah.
Okay, cool.
Wow.
That's horrible.
Furthermore, the webpage used to state that lifetime users of Filmora 9 or earlier would
receive a free upgrade.
That's funny, but the page was removed a couple of weeks ago.
Hopefully that one's covered under archive.org as well, because if it is, then update and
upgrade are both stated and they're just liars.
Discussion question.
In other markets, certain technology is protected, terminology is protected, but tech remains
a wild west for advertisers.
Do you think the term lifetime needs to become protected?
I thought it was.
I thought it was 25 years.
I don't know.
35 years or whatever.
I thought lifetime in any form of marketing was a thing.
Well, a limited lifetime warranty is within the reasonable expected lifespan of the product.
That's why we had that whole warranty conversation where at the end of the day, the value of
a warranty is only in the company's will to honor it.
That is true.
It is a true thing.
Our will to support our products, to honor our warranty, to honor our commitment to you
guys is extremely high.
Yes, you can take companies to court over it and stuff like that, but it often becomes
far too unreasonable for a standard user so that no one will.
Class actions suck.
All they do is enrich lawyers.
There's basically no recourse.
With that in mind, no, I don't think lifetime does have any particular actual meaning that
carries any kind of weight.
I think lifetime means whatever they decide it means, and in this case, they are altering
the agreement and pray they don't alter it further.
There's another discussion question which ties into what you were just saying that says,
when you buy a product, what does lifetime mean in your eyes?
What should it mean?
To me, I'm going to throw this in here, I will always look into the company if that
is said, and if it's like Snap-on or something, that's just the main one I can think of.
Lifetime is going to mean a lot to me because every customer you hear about from Snap-on
will say, yup, their tools are incredibly expensive, but the truck comes by every Friday
and if something's broken, I get a new one.
Unless you talk to people whose truck is not that reliable.
Not there or whatever.
There's issues in relation to that, but as far as my understanding goes, if you break
a Snap-on tool-
My understanding is the policy is, and you might run into an idiot like that ICBC person
that I ran into who just had it in their mind that they wanted to make your life worse that
day.
That can happen with any company, but my understanding is their policy is make it right.
So that's cool.
It's admirable.
And there's other companies that are like that, that was just the first one that came
to mind.
So that's cool.
It's expensive.
It's not for that service and the price of the tool.
So if that's something that you want, then great.
If not, whatever.
But if I look into a company and I don't hear a lot of that about it and it says lifetime,
I just assume bad.
I just ignore it.
Yeah, exactly.
I bought some files at Home Depot and it had like lifetime warranty all over the packaging,
but like the name of the company was not, there was no way to contact them or anything.
I was like, okay, sure.
Yeah.
So it doesn't mean anything.
So I don't use these files until they are dull and then I will discard them because
realistically you're not, yeah, it's consumable.
And if I try to claim warranty on a dull file, they're just going to tell me that it's worn
out.
Yeah.
So someone in full plane chat, yes, Snap-on is stupid expensive, but my reference replaced
any failed tool I've had, no questions asked.
So I hear that a lot.
So I would believe that, but I believe that because users, I don't believe that because
of company and that I will always see it that way.
And that is what it is.
I like this ADHD idiosyncrasy on float plane says lifetime should mean the same amount
of time that a work is protected by copyright before going into the public domain and then
let the two industries lobby it out.
That's actually really, really good.
Oh, I love it.
That's really great.
Oh man.
I like that form of doing things.
We should do that more often.
That's fantastic.
Bureaucracy battle.
Yeah.
Oh, that's, that's great.
Oh, I really like that.
Um, okay.
Should we, uh, are we covering more things or are we ditching to merge messages?
Let's do some merge messages.
Let's call it.
Let's call it.
It's eight 30.
It's eight 30.
All right.
Got anyone here from Eric with a successful launch of the screwdriver and backpack.
If you could launch a V2 today, what would you change about them?
Ooh, wow.
That's a good question.
Um, define a V2 because you're releasing the shorty, right?
Or whatever it's called.
Yeah, that's not a V2.
That's a completely different.
I have one.
You want to see it?
Yeah, sure.
Oh, I don't.
I lied.
Sorry.
Nevermind.
I left my backpack at home today.
Um, it's usually here.
So that's, that's very rare.
Um, well I wasn't in office today.
I was shooting at my house.
Oh yeah.
I like zoomed over here to do wanchome.
That makes sense.
Anyway.
Yeah.
Um, man for backpack, I think the answer would be to do two versions at the same time.
I think that we've gotten enough feedback from people that they would rather have it
be smaller and, um, as particularly that they'd rather it was smaller that I think that less,
it's less of a, like a, here's what I would do as a V2 of this product and more of that.
Here's the second version of it that I would launch alongside.
We are working on that now.
Uh, there are some challenges getting the ergonomics right with a smaller bag.
Um, we still want to keep our anti chafing, um, straps.
You see a ton of feedback in the, in the reviews for the backpack that like, man, I took all
the stuff out of my old bag.
I put it in the new bag and it just like feels lighter.
That's not an accident.
That took a ton of work.
Um, we want to make sure that we nail that for the smaller one as well.
Um, but if I, if I could go back and do it again, I would have wanted to launch them
alongside each other.
And for screwdriver, man, I don't know.
I don't think we will, I don't think we will revise screwdriver for a very, very long time.
Um, we've had a couple of reports of the clips breaking from people dropping it.
Um, yeah, the retention clips, um, it's rare, but it's happening.
So it's something that, you know, if it's less of a V2 and more of a, like a V1.1 though.
So if we could make some small revisions to something like that, I'd like to make them.
Um, I feel like accessories or alternates are the main thing.
So like shorty, shorty's coming, maybe a bit holder, bit holders coming.
We hired two more like, um, mechanical engineers specifically with experience in toolmaking
in the last like three months.
Very cool.
So are we already past a hundred?
I think maybe how many are on your team?
I don't know anymore.
Depends how you slice the team, but I think if you're going with full ink, uh, I think
that's 19.
Really?
It's 18 or 19.
Floatplane ink?
Floatplane media ink?
Yeah.
Oh, then we're well over a hundred.
Not the floatplane project to be clear, but like any contractors under floatplane ink.
Right.
I don't know if you knew that.
Okay.
So like the labs web team.
Oh, oh, I have no idea then.
I actually do not know how many people work here.
It's that big.
It's hard to even just counting my, I've, I've gotten to the point where when we have
morning meetings and I'm like trying to check if everyone's there.
That can take me a sec because I actually like actually go through all of it.
I'm like, yeah, it's a lot of people.
Yeah.
Yeah.
Anyways.
Um, enough, enough people.
I think, um, no, I, I, I sent someone, I don't know if they're off probation, so I won't
say it, but I sent someone an email today being like, Hey, so, uh, I need to hire this
position if you want to help me with that starting next week.
Oh, to, to our HR person.
Yeah.
Yeah.
We have a dedicated HR person as far as I can tell, aside from, um, like, okay, I don't
mean this as like a knock.
Um, cause she does a lot.
Um, like she, she did some work on like our GRSP program that we introduced and it's like
some other stuff.
But as far as I can tell, basically all she's done since she started is like interview people,
hire people.
Yeah.
She's been hiring so much.
Logistics doesn't have any computers anymore.
Um, I heard about this problem.
Yeah.
We have like no more laptops to give people.
We've got no more standardized workstations.
I think we bought every single one of a motherboard type that exists.
Um, we just can't, we can't get computers.
Oh, that is a first time problem for us.
Yeah.
As for anyone watching, usually we've had so many samples come in that everyone's just
running on sample machines and the rate that samples come in has always been high enough,
but it's been fairly static.
Yeah.
So it was staying the same.
The rate of new people is going up.
I had to give my Quadro in my computer to an actual engineer.
Why do you have a Quadro in your computer?
I do a lot of solid works.
That's amazing.
Um, now some things I know we outstripped a long time ago, like we've been buying CPU's
for at least a few years now.
That makes sense.
Um, cause you can't just use like old gen CPU's for a lot of what we do.
Like Nick, uh, on float plane, there's an exclusive of Nick getting a new workstation.
So he got the, the best buy gaming PC from our first best buy gaming PC video like seven
or eight years ago.
And he's been complaining about it ever since because he's one of the most senior people
in the company now and like newcomers get machines with like a Ram stick that's worth
as much as his entire computer and he's like, I'm like, what do you even do?
Emails?
He's like, yeah, but my computer sucks.
I'm like, yeah, why write an email about it?
So anyway, we finally gave him a new computer and it's the one from the best buy secret
shopper gaming PC from like a week ago.
Oh, I thought it was from like way, no.
So there's an exclusive of Dennis dressed up as Santa bringing him his new computer
and it's another best buy PC.
Oh man.
Poor Nick.
Dude.
Yeah.
Love it.
He, he reigns everyone else with gifts of merchant, all this other type of stuff.
And then you can't even get a computer, give him a trash computer anyway.
But like that was the norm probably up until about three years ago that we would just use
whatever we had kicking around because like what?
It's a functioning computer.
What do you want?
Like do your job, right?
You got a computer.
Let's go.
No, no.
Now it's like I talked about it when I did the, uh, the video recently, like what computer
would I buy?
Because we do have to buy our computers now.
And um, one of the reasons is that while we probably have enough hardware to throw together
computers for everyone, like in, in inventory, it would affect our ability to make videos
and those computers would be so random that the upkeep on that fleet of machines would
be a nightmare.
Standardization is actually nice.
Yeah.
Well, your new solution didn't work either.
We're still struggling, but we'll, we'll get through it.
I mean, I gave you guys the money.
I gave you money.
It wasn't enough money.
I heard money solves people's problems, right?
Give us more money.
Right?
Give us more money.
That's always the fix to the previous problem.
More, more money.
I need, I need different companies to buy computers from.
Um, that's actually the problem.
Oh, because they just are like out of whatever we need to buy.
I want this type of motherboard for this chip set and we can't get it.
And so either we have like three to five different standard computers.
Yeah, right.
That's not standard then.
Exactly.
It's all falling apart.
Make more motherboards!
Someone said, I actually just thought about them before I saw this message, but it's,
uh, they said, wow, that's a long one that pushed it all the way off.
How weird would it be if LTT went to Puget systems for computers, the problem is they're
over the border.
Yeah.
So it's like huge issues there.
Yeah.
It's a pain in the butt.
So it's, it's easier for us to just buy things here.
I, uh, I reached out to, uh, Nick from logistics because my dad is going to be making a donation
to the company's inventory of a GTX 9,800, which apparently we're missing.
Very nice.
And 9,800 GTX.
Not to do that.
Oh, right.
Sorry.
Yeah.
That was before they reversed them.
Yeah.
Yeah.
It looks amazing by the way.
The old shroud and stuff.
Oh yeah.
And I realized this after I sent the message, but he's going to be donating a card that
is definitely from work, so you're going to be getting it back after he's like, he's asked
me what to do with these cards.
And I was like, I don't know.
And I reached out to, to Nick to see if work would need them.
And then I realized like a few hours after I sent the picture, I was like, wait, I remember
that card.
I tested that card like back in the garage, somehow my dad ended up when you tested it
at home, I guess.
Yeah.
And then it probably got, you know, handed down from, from me to my dad at some point.
He still has it.
It's like a twin Frozr two.
I didn't, I couldn't actually tell from the picture, but I think it's like a, like a five
60 or something.
Okay.
But yeah, apparently they both fit slots that are vacant in the like backlog of GPU.
So one is coming home and one is new.
Does everybody just check stuff out Linus or like not, I don't, I don't know.
I worked in logistics.
Things used to be a little more loosey goosey back in the day.
And Luke in particular probably got too much leeway.
I mean, he didn't get paid enough, like, let's be real.
Yeah.
I didn't have any money.
It's not like I could give you money, but I had hardware and you like hardware.
Hardware's pretty cool.
And you know, what's really funny is like, even back then I would tell potential sponsors
and like companies that we would partner with would be like, no, look, because influencer
marketing wasn't as big of a thing back then.
Tech companies weren't used to actually like paying money for advertising.
They had, they'd all, they had tried to skate by on just the, the tech news industry being
a bunch of enthusiasts living at home in their basements or whatever.
And just kind of compensating people in hardware.
Like one reviewer famously would ask for two of everything that they covered.
I remember this.
One to cover and one to sell on eBay.
Like it was, it was a whole thing, right?
And so I remember telling, like trying to shift this mentality, like, look, I can't
pay my staff in, in computer parts.
I need actual money to run this business.
And ultimately we, we won that battle.
We actually, you know, are a successful, I think, company now at this point, but it was
actually a lie because at least one of my employees, I did definitely at least top up
in hardware.
Yeah, I've never, I've obviously never sold any of it.
And theoretically, unless I like lost things like that one, they, they come back eventually.
But yeah, that's, that is definitely true.
Yeah.
Okay.
I'm going to pull you guys back on track.
Let's get through these merch messages.
Yeah, for sure.
Dan wants to go home.
You heard it here first.
I'm saving you from yourself.
Kind of tricky.
It's just like hanging out with the people.
It's fun.
It's fun.
I got one here from Shane.
I said I'd buy two plaid shirts if you made it purple.
Gotta put my money where my mouth is.
Last week, you mentioned making a smaller screwdriver and showed a stubby version on
social.
Glad you have it with you today, Linus.
Have y'all considered making one specifically for small electronics with a torque limit?
I don't think we have a torque screwdriver planned right now.
It's definitely not impossible, but that it would not be, it's not on our roadmap.
So if you see one and you like it, go buy it.
Don't wait for ours.
Okay.
Got another one from Sam.
Hey guys, do you have any experience with vintage display tech like Nixie tubes or ITS1A
Thyrotrons?
That's a new one for me.
I've never heard of that, but it sounds amazing.
What the heck?
I want a Thyrotron.
Sounds like it's from Fallout.
Oh my God.
I would love to see a clock assembly stream.
Past Indicator sent me one of their Nixie tube clocks.
My understanding is they sometime ago acquired a lot of inventory of these vintage Nixie
tubes.
They don't make them anymore as far as I can tell.
Yeah, here's their site.
We install original Soviet Nixie tubes from the seventies and eighties.
I do have a clock.
I have one of their clocks on my desk.
I think it's super cool.
But beyond just thinking it's really cool the way that all the numbers are front to
back like this and they glow to illuminate and stuff like that.
I don't know really anything about them.
Yeah, it's super cool.
See all the layers of these like filaments or whatever they are.
Usually the active one glows and you can actually see it through all the others, but each number
is a discrete element in here.
It's like super cool.
Yeah.
They're super cool.
I didn't actually notice how that worked.
Yeah.
Yeah.
They're really cool.
And you can see like weird little like, you know, cost saving measures in Soviet Russia
dollar saves you.
But like the two and the five are the same thing.
Just ones like this and ones like, you know, this.
Yeah.
Okay.
Yeah.
Yeah.
That's funny.
Yeah.
I don't know.
I don't know.
I don't know the Thybertron.
They're like the square versions of those.
Cool.
Yeah.
Okay.
I've got one here from Aaron.
I know you're still trying to figure out your shirts, but once you do, would you consider
doing a print to order for shirts?
No.
No?
No.
The quality is crap.
Not a shot.
Not no shot.
Absolutely not.
It's just we I'm stubborn and I think shirts should look good.
Yeah.
And feel good.
And so we're not going to ship a shirt that doesn't look good and feel good.
That was the whole reason that we ultimately went and built this whole creator warehouse
thing was I was so tired of getting screen printed samples and then finding out that
people were getting direct to garment printed product that looked like garbage.
Your other question was, are you going to do a laptop slash shoulder bag?
It's really good.
We have one leakier than a turned on fossil.
I know.
Right.
But the, the shoulder strap, okay.
Shoulder strap on laptop bags like just sucks.
You know, it never distributes the weight properly.
It always falls down or rides up or like it slides too easily or not easily enough in
the strap.
We nailed it.
I'm really happy.
It's closely based on the, our padded straps for the backpack, but tuned for obviously
the different angle that it's going to be sitting on your shoulder.
And man, like everyone on the team's like super stoked, like Nick, Bridget, Matthew,
me, all the people who have like tried it.
Oh, it's good.
It's really good.
And because it's designed by us, it has room for a bloody charger in it.
Right.
I've been seeing laptop bags that are all like nice and they look good and then there's
just like, right in the middle.
It's like, Oh my goodness.
I have always appreciated about creator warehouse in the LTT store about how they sell like
merchandise that is heavily marketed by a creator, but it's not like merch.
Yeah.
I really got to stop using that word.
Good.
Yeah.
We should probably rename merch messages, stuff like that.
It's not, that gives it association with merch, which is usually junk with a logo on it.
It's not all, some of it's good, right?
Ours is good.
Some other people's is good.
But in general, I think the assumption that is made when you hear merch is that it's junk
with a logo on it.
And that's, that's not what we sell.
We sell good stuff.
Hey Linus, I know you made some long video runs for your home computers.
Is there a noticeable latency hit from using optical to copper cabling?
No.
No.
I mean it's speed of light, whether it's light or whether it's electrons running down a wire,
it's functionally speed of light.
And the converger, the converters are extremely fast.
You wouldn't, if you think you're noticing it, you're imagining it.
Okay.
This one's from Mitchell.
Hey guys, love the show.
I work in commercial construction and was wondering if you had ever looked into tech
used on construction sites like using LIDAR to measure the walls for window and siding
or augmented reality to see the finished product when there's just the skeleton up.
The closest I think we got was in a somewhat controversial video, the prepper PC video
where I think probably the most interesting content in it was when we got one of these
like underground conduit trackers.
So basically it's like a snake with a transponder on it and then a handheld like divining rod
thing for finding where that buried conduit is and it was super cool.
Unfortunately I wasn't in touch with the company or anything, I was just using the tool so
we didn't get to share a lot about how exactly it works or anything like that.
But I think that's about the closest we've been.
But yeah, that actually sounds like a super cool direction we could take things.
Hi guys, question for Luke.
Have you considered doing native 1440p resolution on FlowPlane?
Not really.
Not really?
No.
Realistic, there's even some, I've been sent some screenshots of this, I don't know, maybe
it was from you, I don't remember, but there's some like video players in Japan that don't
do their quality selection by resolution.
They do it by bitrate.
Yep.
Sweet.
Our 4k is more bitrate.
It's a little bit more complicated than that, sure, but like you're just adding a selector
between 4k and 1080 and then we have to transcode a whole new thing and like, I don't really
see the point.
We don't actually get asked for it very often.
It's very uncommon that we do actually.
I'm even a 1440p monitor boy and I don't care cause I just watch in 4k like cause you get
more bitrate.
They do specifically say their old laptop had a 1440p display but struggled to decode
at 4k.
That is such an edge case, I think, that to take on the storage burden of every video
at 1440p is just not...
It's a laptop screen, it's smaller, just run at 1080, it's going to look fine.
Our 1080 looks really good.
Not all 1080 is created equal.
This is why some of those Japanese players do it based on bitrate instead of resolution.
It's actually like pretty darn good at 1080.
Yep.
Yeah.
Last clear-rated one I've got here is from Devin.
Hey guys, glad I could tune into the stream this evening.
Any plans to discuss the YouTube policy change today that supposedly has a bunch of channels
suddenly demonetized?
Thanks.
I suspect neither of us knew about that.
I didn't know.
I also suspect...
Yeah, it doesn't seem like anybody.
I was not aware of this news.
I don't see anything.
Yeah, I don't see anything right now.
I actually got a couple merch messages about this so I'm not entirely sure where this has
come from.
YouTube policy change.
Okay.
How about just YouTube policy news?
The most recent update I see is...
I'm going to try searching for it on Bing.
Okay, so there's updated November 2022.
More low quality content principles for kids and family content are now in scope for YouTube
channel monetization taking effect in December 2022.
That's the only thing I've found.
And that sounds like it's maybe like adding?
I don't know.
Well, here's Bing.
Nice.
Nice.
Let's go.
Nice.
Good job, Bing.
Oh wait, hold on.
Whatever this is.
Change swearing rules retroactively applied.
Apparently they did not like Last Wanshow.
Are there any changes?
There are no changes to our policies.
Okay.
So this very angry looking guy has a video.
Apparently moist critical did a video about it.
Oh, okay.
Okay.
Okay.
Well, sorry.
We don't know anything about it.
I am the one view on this video apparently.
Oh.
Let's go.
This is what Bing is good for though.
Doing something other than, you know, what everyone else was looking for.
Yeah.
I mean, in this case, I mean, it might not be necessarily the perfect resource for it,
but okay.
Yeah.
Moist critical has a video on it from three hours ago, huge YouTube change just ruined
many channels.
I mean, I haven't watched it.
I know nothing about it, but maybe you guys can go check that out.
This is breaking, breaking.
And then I've got some potentials for you guys to have a look at if you if you want
to watch or a sure.
I think we've talked enough about tech companies not following through with promises.
Logan D thank you for sending in the message.
Daniel E what do you think the next shop slash it technician tool upgrade you could see need
to improve is a flat end cutter multi-tool built in device reset slash SIM tool for cable
management.
I am not sure.
We don't have anything on the roadmap right now for it tools.
Definitely more screwdriver stuff coming down the line though.
Okay.
I'll go through these.
I'll go through these pretty quick.
Everyone wants to get home.
Theodore H love the show.
Have you considered doing an extreme upgrade style show with some more gaming streamers
like stone mountain 64?
It's tough to collaborate with people who are not local.
That's one of the reasons that Intel extreme tech upgrade is with our employees because
it honestly they're already a nightmare to arrange all of the procurement for and set
aside a shoot day for and get everyone on set and all the equipment blah blah blah blah
blah.
I mean if it was in like Arizona or something whole other level a whole other level now
it's a three day commitment for me instead of a one day commitment and as you can probably
imagine I'm our biggest bottleneck a lot of the time and for what it's it's completely
the same piece of content.
So it's it's tough to justify.
There's someone asking if we're if we have interest in checking out NASA.
I mean sure but that's one of those things that's.
Show us something cool.
Yeah it's kind of like the ISP like sure but I'm not just going to stand outside the building
and be like look it's NASA.
And it can't be something that you just show everybody on a normal tour.
Yeah.
So it would have to be something where you're letting us go behind some closed doors which
I seriously doubt is going to happen.
Yeah this says something about private tour.
I don't think I've ever taken a private tour of anything.
In fact even when I went to Micron when I went to Intel both of them my tour guide offered
to show me things that could not be included in the tour and I said no don't waste my time
because for me I'm there to bring you guys along.
So if they're just showing it to me then what's the point.
I might be down off camera but that's a totally different thing.
I'm really into that stuff but that like that's not that I'm not into it I have a job to do.
I'm just saying like it's not it's not going to happen on camera basically.
So it's probably not what you're looking for but yeah.
Thanks for offering though either way like I don't want to I don't want to be like that
about it.
I've taken advantage of a couple viewers that reached out about saying that they like could
get me access to something cool but I couldn't like put it on the channel.
I went to go see a really cool laser lab in Sweden.
Yeah that's cool.
I went to go to other stuff.
I like happened to be in that area and they knew I was there and they're like by the way
do you want to come check this out and I'm like yes that looks awesome.
So I don't know but I actually hold on before we do any more merch messages I've got a few
things on my little notepad.
Shirt printing update we already ended up doing backpack zippers.
Still very much a work in progress.
Tynan was on vacation for it's been Christmas season and stuff.
Tynan is the one who's on point for that.
He was on vacation for a while and stuff.
There's some delays waiting for things to go back and forth.
The entire creator warehouse engineering team has had to spend a lot of time setting up
their new shop.
So when we did our creator warehouse tour that video is completely out of date now.
It used to be the entire engineer area is now completely like a workshop.
So they have an electronics area.
They have way better 3D printers now and stuff.
They can do so much more fabrication and like rapid prototyping.
And then they all have their desks upstairs and what was like the weird like suite area
that used to be a living space for the previous owner.
So things have been delayed a little bit.
Tynan's on it.
We're going to find a solution.
We're having a hard time designing a cheaply fabricated plastic tool to swap it out.
We're still confident that we can solve it.
There you go.
Richard G, the NASA guy.
Reach out somehow like my Twitter or even support at fullpoint.com and I can just have
Joe hand me the ticket info.
Linus tech tips at gmail.com is our other broadly available public facing email address
that does get checked.
If we can't if we can't figure out something for for work which if we can see cool things
like if we could see if we could see how you guys deal with like data and communicating
with things like that could be really cool if you guys are willing to let us see that.
But if it can't be on camera I'm also interested in going down personally.
Another thing that I have in here update on the person who called me out of touch for
thinking our printer is being dumb our T-shirt printer.
I responded to them and then last I think was last week I also talked about how I'm
just going to be like shadow banning a lot more liberally.
I did it like five times and I was like this is pointless.
So I give up.
Just so you guys know I what I realized is like a this isn't going to do anything because
it's an endless flood of just like whether it's bad takes or whether it's just people
going out of their way to to view whatever it is I'm saying or doing in the worst possible
light like it's never going to stop.
And so if I if I wage a war against it effectively I lose.
And so the other thing too is that every once in a while I mean a stop clock is right twice
a day right.
So if I shadow ban these people and they do come at me with some kind of valid feedback
in the future I'm missing out on that.
So I update for you guys I I blocked like like four or five people from from commenting
on the YouTube channel.
I would undo it actually if I could.
I just have no idea how to even do I just did it on mobile and I don't even know what
their names are anymore.
So sorry for the rest of you.
It's it's an interesting problem because like I can understand a lot of people that are
like never ban anyone open discussion is always best well I've often been on that train but
then you have to understand that any any good thing ever is going to be ruined by humanity
because people will see some created first that yeah then ruined yeah that's also true.
But yeah people are going to see a system like that and go oh I don't get banned for
any reason.
They're just going to make this person's life horrible by being just incredibly disingenuous
and clearly obviously starting arguments based on things that are obviously not true or obviously
not said or obviously weren't the reasoning or the or the meaning of what that person
said or whatever else and they just brutalized.
But banning people also does create tons of problems so I don't know.
The best solution that I have personally seen is the community like correcting itself.
And we've even talked about that before we're like I think this conversation we had specifically
was about Twitter where someone will like tweet something at us and it's like oh man
I really want to reply to this in a certain way but I like probably shouldn't so I won't
and it's like taxing on your like emotional state and then you see some viewer just come
out of left field and they're just like bam and you're like thank you and I can't I can't
like your response I can't interact with it but thanks bro.
Thanks for writing what I couldn't yeah that's cool thanks man.
So I don't know that I guess that would be my only suggestion and you do see it happen
and I don't know it is what it is.
By the way this was this was on the last note I made for myself to talk about when we were
discussing Wondershare and trying to like bury those product pages that can and how
the internet kind of never forgets but only just barely so does it all it also does.
This is a really interesting story.
There was a Charlottesville Weekly publication called The Hook that closed a decade ago but
its archives lived on until its twenty two thousand stories were suddenly taken offline
in June.
If you guys want to learn more about this the Washington Post did an article about it.
Former staffers have theories about its mystery buyer but basically as far as people seem
to be able to tell it's because there was an article about a rape accusation against
this buyer who seems to have bought the publication just to delete it wild hey.
So this kind of ties into some discussions we've had really over the last like few months
like about the consolidation of of the information that we're getting in the hands of a very
small few saw really good like viral tweet a little while ago that was like if you're
if you're outraged that you know Twitter has fallen into the hands of some like jackass
billionaire I'll wait until I tell you you know who owns Facebook who owns everything
else like that's one of the things I've I've talked this before and I think people don't
really understand my point and maybe it's because I'm not saying it well enough but
like people are super mad at Elon because he's public his biggest sin is saying the
quiet part out loud yeah there's so many more of them.
You shouldn't just be mad at only that one because he's really loud I mean it is obnoxious
sure and you can be mad but there's people do it okay I'm not defending him I need that
to be clear I'm not and I'm not attacking either honestly I don't care I hated Twitter
before I hate it now nothing's really that different for me it was on fire now it's still
on fire I don't care how big the fire is it was still on fire we didn't start but like
a lot of things that people go after him for it's like dude there's like just as bad or
worse happening three feet to the left but they're not publicly talking about it so you
think it's okay like that's what but what about ism is also not a valid defense fair
enough but I just I just don't think that we should only go after people that are more
public about their actions I think if you are against something you should be against
it and focus less on the individuals personally but what do I know not much hi Linus and Luke
do either of you launch fireworks no celebrate see ya okay then do you um there's a lot of
restrictions on them now yeah I don't like them like I don't think you can oh you have
a very like firefighter II kind of background I always forget about that is that because
of that no like I know you were super into into I was into it now my my brother is one
officially which is awesome okay I wasn't gonna like docs that that's why I kind of
I think it was super weird I think it's I think it's good enough to be to be public
now congrats by the way job rich finally finally he looks you waited long enough he looks real
good in the uniform yeah it's really well heck yeah he's rising to the challenge exactly
how I expected he would what was I gonna say yeah but that's that's not actually I mean
that part's a bit of a negative but I don't think it happens all that often to be honest
especially at like sanctioned events or what about like scaring animals I don't like that
part okay I also like oh you look up and it's this part has always bugged me but you you
look you're looking up at cool explosion thing and sure it's cool for a little bit and then
there's just all the like I don't know the correct term but the like black smog that
it leaves behind and I'm just like smoke I think it's the word you're looking for is it
just smoke that smoke but it's like it's not good smoke but it's also like the emission
from I don't think it's I don't think it's just smoke well smoke is just particulate
matter from burning it's smoke yeah it's nasty smoke yeah yeah and it lingers and it's gross
and all the dogs freak out and all the other animals freak out and people can't sleep properly
and I'm just like there's so many downsides to this fireworks are bad for veterans yeah
because it can sound like gunshots or explosions or whatever else because it is explosions
I just edible whale on twitch with the red hot take Luke would have to buy fireworks
to use them that is also we know that ain't happening I yeah it is an issue fair fair
but like I don't even really I'm not like I've gone to a few fireworks shows I never
really care that much I always liked firecrackers more which have been illegal here my entire
life so the only way to get them was to smuggle them have I ever told the story of me I know
it I don't like getting detained at the border for trying to smuggle firecrackers into Canada
I mean I guess if they caught you you can tell the story yeah I know the story yeah
yeah that might be story time for another day though just because it's getting pretty
late I love I love firecrackers I love just like bad explosions like I've always been
like playing with cap guns I'm not I just I'm just not into it I don't want to like
ban it or anything just to be clear yeah one of my favorites was called I don't know if
it still exists but it's called little dynamite and they're essentially like do you know to
like a black cat is okay well black cats a brand but that just like little little it's
like it looks like a little tiny stick of dynamite so colloquially we called those little
tiny sticks of dynamite with the little black cats written all over them black cats and
you just kind of go we would we would disassemble like entire things of them so that you could
use the more lip bar I don't know if you want to see what teach people how to make explosives
well no no no no no no no no no no because because they were designed with one fuse for
like a hundred of them so they'd go like baby baby baby but you could disassemble them and
just make them into like individual ones and of course I was an idiot teenager so I would
hold them while I was lighting them oh wow yeah I wouldn't go off between my fingers
once they were numb for hours anyway my favorite though was one called little dynamite which
was basically like the little the little black cat ones but waterproof and a waterproof fuse
and so what I would do terrorize fish is well no I mean we didn't have any fish in our pond
so whatever frogs I mean the frogs are probably not impressed yes but what I would do is I'd
like stand on the shore of the pond light them and throw them in and you could see them
they'd go down and they'd make little bubbles looks like a death charge yeah and feels like
it oh because it's in the water which is a non-compressible fluid yeah it would actually
transmit that energy into the shore all around it even though it's this tiny tiny little
explosive interest there's also lots of fun in like puddles and stuff you throw it in
a puddle I mean I love that stuff but whatever they're not called m80s that's a completely
different thing yeah yeah I forget who made them little dynamite yeah they're also from
black cat fireworks here you go I don't know why you guys I don't know why you're confused
this is it little dynamite firework type firecracker 100 pieces of the loudest cracker on them
in the market no I think we all know who the loudest cracker I was gonna go for it I was
I was going through my head like can I say this not on twitch so I guess I'm about to
be oh boy I'm about to get a suspension oh geez anything else we should go over well
there's still a few okay sorry Nathan says a budding youtuber I have the media production
covered but what resources advice do you recommend regarding all the back end stuff like legal
or financial coverage I would say get an audience first figure that stuff out later find yourself
in a van yeah that couldn't hurt Claude the Squarespace ad reminded me of the time they
got upset at Luke for adding the build it beautiful slogan to their WAN show sponsor
readings are there any other examples sponsors getting upset for things said during sponsor
spots oh plenty I mean we've we've crossed swords with I don't think they were that upset
they had just retired that phrase more like can you please stop doing that yeah yeah it
wasn't too bad it wasn't too bad Claude Jimmy says I'm old and remember the days of Leo
Laporte Leela port still remember the days of Leela port that's like when someone asked
Weird Al you know who do you think this generation's Weird Al is he's like me obviously brutal
why haven't you collabed with him yet I've never actually met him I also don't like he
mentioned earlier you kind of need to be like right here to be able to collab with which
is why we don't have a ton of collabs because it's like a lot of work a lot of creators
are on an extremely demanding schedule now you add a bunch of flights into it and all
this other type of stuff that's difficult also why don't you ever say quick bits on
tech link what's that about I just I don't know I remember telling Riley like nine years
ago that I thought it was a dumb name or something and that I wouldn't say it or something and
then people thought it was hilarious that I wouldn't say it so that's the only reason
I do it now I don't think yeah I've forgotten I've said it a couple times James says I currently
mostly trust my 11 year old son to go online without supervision occasionally checking
his Chrome and YouTube history to reassure myself but feel a bit guilty for doing so
Linus how do you feel about monitoring your kids online activity I checking the history
of the browser is not really doing that so yeah they can delete that you know I do it
utterly shamelessly and the the the way that I justify that to myself as I tell them I'm
gonna do it I tell them I don't want to do it and I only ever actually do it if they
give me some reason to distrust them but yeah no I mean that online activity has got to
be got to be monitored my kids are not allowed to install apps without me specifically approving
them like my it's funny having a tech savvy parent is a double-edged sword on the one
hand my kids have everything like their own gaming computers the Nintendo switch projector
home theater like we have like three separate TV areas in the house where you can watch
a movie we got like wicked fast internet blah blah blah like you name it my kids have got
it they two of them have their own phones already even though they're 10 and 8 but let
me tell you that locked down so I don't know it's tough it's tough finally anonymous says
question for Luke for someone transitioning to software product management from non tech
product management any suggestions on how to get up to speed to follow the software
conversations that's tough software moves really fast and everyone is extremely opinionated
about all of the directions that it's moving in oh wow from a non tech product management
oh shoot okay while you're thinking I accidentally just did the wrong thing with one I think
we have a women's vnet coming soon door I it depends how close to the dev teams you're
getting if all you're doing is like requesting features and someone else handles all the
actual stuff setting up tickets doing blah blah blah then I think the main thing you
need to understand is timelines are messed timelines are especially bad I don't know
if this is a grass is greener situation to be fair but I find timelines in web development
to be especially bad because there's so many other things that can happen that can screw
up what you're working on I've heard some from some buddies that work in like embedded
systems and stuff that it's less chaotic because you pick what you're working on and then all
they release an update whatever your system isn't gonna get it so who cares when you're
working in in web dev it's like oh okay iOS randomly decides that they're gonna start
interpreting interpreting something in some different way and it's like well you better
update because all your stuff just broke so that can be really frustrating and that can
happen in the middle of a development cycle so you can be like we are 100% certain without
a doubt this is never gonna happen but let's say that today we are 100% certain without
a doubt that it will take us 3.7 weeks to do this and then three weeks in someone completely
unrelated to you and there was no way you had any idea of knowing this is gonna happen
update something and it means you have to do a full rewrite and it's just like oh maybe
not full rewrite but you have to refactor some fairly significant portion of the code
to be able to work better because they got rid of certain functions or they got rid of
they did whatever else and it can be extremely frustrating so the main tip that I would do
is add two weeks or double any timeline you ever hear from any developer and this is not
this is not trying to be mean to the developers like seriously they're they're they're great
they're doing their best they are but just trust me do that if it's a short time frame
add two weeks if it's a long time frame double it like just just do it because the over promise
sorry under promise over deliver thing is a good way to go pretty much all the time
because it's easier to give more than people expect it's harder to take back from what
people expect and you're gonna have issues log for to anyone yeah yeah there's stuff
like that can also happen and that can just mess you up just like yeah the the the world
of software meltdown specter meltdown all these different things you can have expected
time frames you can have perfectly laid plans just get obliterated by something that you
had no way of her seeing so don't try to tie to reasonable timelines given by developers
could developers are going to approach it in a nothing goes wrong sense because how
you can't plan you want you want them to predict that this is gonna happen that's not gonna
happen so like this is why we don't read youtube chat by the way so so let them let them put
out their prediction and then build in the error for them um and and try to go to bat
for your dev team when when it needs to happen because working on i'm answering this for
way too long sorry but working on the type of things that they have to work on where
they're sitting there that's literally the last one sorry okay that's my last point and
then i'll let us go uh they're gonna sit there working on solving broken things all day that
was very likely made by them which can in a lot of cases be a fairly like emotionally
grueling process and then someone up the chain is going to come knocking and while they've
been like bleeding on their own code trying to solve these problems for a week you should
try to be the one to answer the door and answer the question as to why it's not ready yet
instead of them just free them up from that those would be those would be my points all
right i lied i have one last thing brian lovelace and float plane chan asks in your home theater
setup why did you go with a denon versus a more robust solution like the monoprice monolith
htp dash one i know the htp dash one doesn't have hdmi 2.1 just 2.0 but the ease of use
and dirac compatibility seemed better than your denon choice i wasn't going to not have
4k 120 hertz like it's i i intend to hook a gaming pc up to it and like it's a high
refresh rate monitor alright monitor uh projector so nothing that didn't have hdmi 2.1 was even
remotely in the um in in the running not even not even sort of a chance makes sense and
i think that's pretty much it thank for you for tuning into the wan show we will see you
again next week same bad time same bad channel bye oh we cleared the q got him
oh it's in my other pants that makes sense
i changed pants on on stream yeah which is fine the stream that was sponsored by sea
sonic manscaped in squarespace